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For more than three decades, the Florida Council on Compulsive Gambling (FCCG) has provided diverse and widespread services to individuals, families, institutions, addiction, treatment and prevention providers, gambling operators and others who have been negatively impacted by a gambling problem or provide assistance to suffering persons. These services entail in-person, online, and mobile referrals across multiple forms of supports, including counseling with licensed and certified treatment providers, to problem gamblers, family members (in particular, spouses, cohabitants and/or partners), and other concerned persons (e.g., friends, colleagues, others). As well, the FCCG provides extensive training and outreach programs throughout Florida.
The FCCG, in collaboration with gambling operators, widely advertises the 888-ADMIT-IT HelpLine in gambling facilities throughout the state (e.g., via posters, literature, collateral items, notifications on gambling machines and ATMs, in operator advertisements and facility programs, on their websites, on entryway kiosks, and through conversations with facility personnel, per FCCG training). The FCCG’s 888-ADMIT-IT HelpLine service is promoted on lottery tickets, on billboards in key locations, and on multiple search engines, as well as on social media platforms, including Facebook, Twitter, Pinterest, YouTube, Instagram, Reddit, and LinkedIn.
Given the FCCG’s mission, which is to increase public awareness about problem, compulsive, and disordered gambling while advocating for services and supports for individuals in need of assistance, its HelpLine continues to serve as the primary statewide problem gambling resource center. While the FCCG has provided problem gambling awareness, prevention, education, and training services since its inception, the need for ongoing development and implementation of new and diverse supports, made available through the 888-ADMIT-IT HelpLine, has placed the organization in the forefront as a free service to all residents of Florida while also assisting in national efforts to help problem gamblers and their families. As a single-stop resource center, the FCCG continues to serve as an educational body, assuring necessary research, outreach, public awareness, prevention, education, and training services.
National Problem Gambling Awareness Month (PGAM)
Problem Gambling Awareness Month (PGAM) in a national grassroots advocacy campaign that occurs each year in March, and provides the opportunity for heightened problem gambling awareness, both in the State of Florida and across the country. During each annual PGAM campaign, the FCCG leverages the national spotlight on gambling addiction to provide widespread education and awareness about the disorder and resources available for help through the 888-ADMIT-IT HelpLine.
Visit the PGAM Microsite to learn more about the current campaign and how your organization can become a partner.
How We’re Raising Problem Gambling Awareness
The Florida Council on Compulsive Gambling works year-round to raise awareness about the impacts of problem gambling and the help and hope available through the 24/7, Confidential, and Multilingual Problem Gambling HelpLine. To understand where we stand today and the opportunities we have for the future, it’s important to look at how far we’ve come. We are building a timeline that lets you step back through our outreach efforts over the years. Check back regularly for updates, as we add to the history of problem gambling awareness in Florida!
September 30, 2024
Responsible Gaming Education Month (RGEM) Campaign Wraps Up with Participation from Industry
FCCG’s 2024 Responsible Gaming Education Month (RGEM) Campaign was successful in raising awareness about responsible gambling habits, the signs of problem gambling, and the resources available for help in Florida through the 888-ADMIT-IT HelpLine. Several Florida gambling operators participated in the campaign and helped spread the message among patrons and employees.
To see all the photos from partners and learn more about this annual campaign, visit the RGEM Microsite.
September 14, 2024
NBC 6 Interviews FCCG Executive Director About Problem Gambling Impacts of Sports Betting Seen on 888-ADMIT-IT HelpLine
The Florida Council on Compulsive Gambling says that around 2.1% Floridians have a gambling addiction. 90% of their callers are male and 54% of them are under the age of 30.
Jennifer Kruse, the Executive Director of Florida Council on Compulsive Gambling said that “their lifetime losses are reported much higher than their incomes, around $147,000 and their incomes were around $105,000.”
“So they are males that are making more money but are also losing more money and I think that can be attributed to level of skill that some people think is involved in sports betting. They think they know a player, or a team and they think they can predict the outcome better than just a traditional form of gambling like playing a slot machine. So, there’s the unrealistic beliefs and expectations about their wins and odds of winning.”
She says the consequences for those who can’t stop are significant.
“It can affect your finances, money is the drug that keeps fueling the addiction, you have to have money to stay in action. So, a lot of times people will deplete their finances,” explains Kruse.
Click here to view the full story on the NBC 6 website.
September 13, 2024
Fox 13 Tampa Bay Interviews FCCG Executive Director About Impacts of Sports Betting Expansion on Investments
Gamblers are dumping stocks to bet on sports. A new study by the Social Science Research Network found that for every dollar spent on the recreational activity, net investments in stocks dropped by $2, and betters were investing 14% less in stocks after these apps became legal.
Since online sports betting was legalized in Florida late last year, gambling addiction hotlines have seen a huge increase in calls.
“Overall, we saw 110% increase in online gambling contacts just this past fiscal year,” said Jennifer Kruse with the Florida Council on Compulsive Gambling. “Just since the start of this NFL season, which we’re going on two weeks, we have never been busier.”
Click here to view the full story on Fox 13’s website.
September 5, 2024
WPTV Interviews FCCG About Problem Gambling Impacts of Sports Betting in Florida as the NFL Regular Season Kicks Off
The Florida Council on Compulsive Gambling, the nonprofit contracted to run Florida’s addictive gambling prevention program, said it’s still struggling to meet demand after sports betting apps allowed more consumers to make bets.
“It puts a strain on the resources to get the qualified people,” Richard Pinsky with the Florida Council on Compulsive Gambling said in a Zoom call on Thursday night. “You can’t have anybody answer the phone. These are very complex issues when it comes to any compulsive behavior, but certainly when it comes to gambling. It’s a very unique compulsive behavior.”
Click here to view the full story on WPTV’s website.
September 5, 2024
The Ledger Interviews FCCG for Problem Gambling Embezzlement Story
On September 5, 2024, FCCG’s Program Consultant was interviewed by a reporter with The Ledger about the owner of closed Polk County law firm who was arrested and charged with grand theft after embezzling over $1 million in client funds to use for gambling.
Eric Randazzo, a program consultant with the Florida Council on Compulsive Gambling Inc., said that it is not unusual for gambling addicts to commit crimes in search of money to support their habit.
“Illegal [acts] is something that we quite often see, whether, like in this case, (alleged) embezzlement and theft,” Randazzo said. “Those can be some of the extremes, especially millions in dollars. Also things like fraud, paycheck forgery, all the way to a violation of parole or probation or even prostitution in order to fund continued gambling.”
Randazzo called compulsive gambling a “hidden addiction” and a progressive disorder that gets worse over time.
The Florida Council on Compulsive Gambling, a nonprofit, has advocated for court diversion programs for gambling addicts. Those programs exist in some states but not in Florida, Randazzo said.
Click here to read the full story on The Ledger’s website.
September 1, 2024
FCCG Launches 2024 Responsible Gaming Education Month (RGEM) Campaign and Downloadable Toolkit
Every September is recognized as Responsible Gaming Education Month (RGEM). The primary purpose of RGEM is to shed light on problem gambling while encouraging responsible gambling, and bring awareness and access to help for individuals, families, and communities in need.
The Florida Council on Compulsive Gambling joins the RGEM campaign each year to champion responsible gambling habits while raising awareness about the signs of problem gambling and the help available in Florida through the 888-ADMIT-IT HelpLine. If gambling is no longer a game, blow the whistle!
Whether you’re a patron, a gambling operator, a casino employee, a policymaker, a journalist, or just want to get involved, the FCCG has the guide to make your game plan on its RGEM Microsite, including a FREE downloadable toolkit.
Visit the RGEM Microsite to download the toolkit and learn more.
August 13, 2024
Pro Baseball Player Got Help from FCCG and “Completely Stopped Gambling”
Speaking on a panel at the 2023 SBC Summit North America in New York, Meg Popovic, then the Toronto Maple Leafs’ director of player welfare and performance, said that what makes an athlete great “is an innate competitiveness that probably makes them borderline crazy.”
This heightened competitiveness also makes elite athletes particularly susceptible to gambling addiction.
“We’re competitive all the time,” [Jake] Sanford told Sports Handle. “That’s just our mindset. If I lost, I’d use the famous last words of a gambler: one last time. I need to win today or I can’t go. My competitiveness kind of took control.”
After getting released by the Yankees, Sanford knew he needed to quit gambling cold turkey. With encouragement from his parents, he called 1-800-GAMBLER and got connected with the Florida Council on Compulsive Gambling (which, coincidentally, is headquartered in Sanford). Sanford began participating regularly in group therapy sessions as well as one-on-ones, and he completely stopped gambling.
“Even to this day, I do a call or two a week,” he said. “It just keeps you on track, keeps me accountable. That’s really what I need right now.”
Click here to read the full story on Sports Handle’s website.
June 20, 2024
FCCG Distributes June 2024 CARE TEAM Newsletter to Florida Gambling Industry Employees
On June 20, 2024, the FCCG distributed a new edition of its CARE TEAM Newsletter to Florida gambling industry employee subscribers. This newsletter features important information regarding recent trends seen through 888-ADMIT-IT HelpLine data, highlights from the 2024 Kentucky Derby which broke betting records150 years in the making, and increased concerns for problem gambling prevalence amongst high-risk college students and other young adults amid rising sports betting access.
A new young adult sports wagering survey conducted by the NCAA in 2023 is discussed, highlighting the organizations continued efforts to make research a priority and recent concerns regarding the impacts of prop bets on the integrity of the game. NCAA President Charlie Baker issued a statement this past March saying, “Sports betting issues are on the rise across the country with prop bets continuing to threaten the integrity of competition and leading to student-athletes and professional athletes getting harassed.” Indeed, Baker reported that the NCAA had found 175 infractions of its sports-betting policy since 2018, with 17 ongoing investigations, in a 2023 letter to Congress.
While the Florida Council on Compulsive Gambling maintains a neutral stance on legalized forms of gambling, we want to raise awareness that confidential and multilingual help and hope for problem gambling are available 24/7 by calling or texting the 888-ADMIT-IT HelpLine, by initiating a live chat on gamblinghelp.org, or by connecting with us on Facebook or X.
Next, the June 2024 CARE TEAM Newsletter provides insight into problem gambling related barriers to treatment for minority populations during the recent April 2024 “Minority Mental Health Month”. Significant stigma unfortunately persists with problem gambling due to a lack of awareness, which can prevent someone from getting the help and support they need. While problem gambling does not discriminate and impacts people from all walks of life, there is another uphill battle at play with minority populations. Stigma associated with mental health disorders is even more apparent with minorities, due to factors including poverty, discrimination, inaccessibility of high-quality mental health care services, cultural stigma surrounding mental health care, and overall lack of awareness about mental health, according to the American Psychiatric Association.
Finally, 2024 PGAM participants and campaign outreach initiatives were highlighted in this June 2024 CARE TEAM edition. For PGAM this year, we reached out to Florida gambling industry operators as part of our statewide PGAM initiative.
Our theme this year, thanks to Calder Casino’s Melissa Brooks winning last year’s Take the Plunge Challenge, was Shine the Light on Problem Gambling: 888-ADMIT-IT Fills in the Blanks! During PGAM 2024, Calder Casino set up a back-of-house display for team members to engage with PGAM messaging and materials! Throughout the month of March, Team Members were also given the chance enter Calder’s “Blue-Ribbon Responsible Gaming Pledge” picture raffle for a chance to win their share in gift card prizes.
During the months of February and March, the FCCG communicated to Florida’s Licensed Mental Health & Substance Abuse Treatment Providers regarding the importance of conducting problem gambling screening and assessments on all clients presenting for treatment of any mental health or addictions issues, during the month of March, for Problem Gambling Awareness Month, and beyond, by promoting “National Gambling Disorder Screening Day”, on March 12, 2024. A total of four Florida Mental Health Treatment Providers contacted the FCCG about participating in the event and hosting a screening day event!
The FCCG solicited Mayoral support for raising problem gambling awareness in cities and towns across the State of Florida, by seeking declaration of the month of March 2024 as Problem Gambling Awareness Month. We are proud to announce that we received widespread support, helping PGAM reach local communities around the state!
June 5, 2024
WSFL Channel 39 Conducts Interview with FCCG for Future Community Education Segment on Gambling & Problem Gambling
On June 5, 2024, the FCCG’s Program Consultant conducted an initial telephone interview with WSFL Channel 39 for a 3-4 minute taped television segment, to be recorded and aired on a future date, about educating the community on gambling, addictions, and ways to help.
May 1, 2024
Sportscasting.com Interviews FCCG Executive Director About HelpLine Impacts of Florida Online Sports Betting Relaunch
On May 1, 2024, the FCCG’s Executive Director conducted an interview with Sportscasting.com for an online story published the same day about the increase in calls to Florida’s problem gambling helpline since the relaunch of online sports betting in the Sunshine State.
FCCG has seen a 138% increase in the number of calls and minutes made to the organization’s hotline, 1-888-ADMIT IT.
“The volume has just exponentially more than doubled overnight,” said Jennifer Kruse, executive director of the Florida Council on Compulsive Gambling. “We try to do our best to make sure that every call doesn’t go unanswered.”
Read the full story on sportscasting.com.
April 3, 2024
Sun Sentinel Interviews FCCG Executive Director About Impacts of Illegal Gambling in Florida
On April 3, 2024, the FCCG’s Executive Director conducted an interview with the Sun Sentinel for a story to be published about illegal gambling in Florida and associated problem gambling impacts.
April 2, 2024
FCCG Executive Director Interviewed by TIME Magazine About Costs of Sports Betting Legalization
On April 2, 2024, the FCCG’s Executive Director was interviewed by TIME Magazine for a story to be published on sports betting and the costs of legalization in Florida and around the country.
April 1, 2024
![[IMAGE] Problem Gambling Contacts on the Rise in Florida](https://gamblinghelp.org/wp-content/uploads/2024/04/04.01.24-Media-Story-with-gamblingnews.com-Screenshot.jpg)
Problem Gambling Contacts on the Rise in Florida
Florida was among the states that legalized betting through a compact with the Seminole Tribe. Although this compact was signed back in 2021, it was tangled in a prolonged legal battle that halted the sports betting offering for customers in the state. Late last year, the Seminole Tribe was allowed to relaunch legal retail and online sports betting through Hard Rock Bet.
After only several months of legal wagering on sports, there’s already an uptick observed in the number of problem gambling calls, a new report suggests. As announced by WUSF, citing data from the nonprofit organization that operates a helpline providing information and support for people affected by problem gambling, the Florida Council on Compulsive Gambling Inc., the overall communication via all different channels increased exponentially.
Click here to read the full story on gamblingnews.com.
March 31, 2024
![[IMAGE] Online sports betting on the rise in Florida, but there are risks](https://gamblinghelp.org/wp-content/uploads/2024/04/iStock-1128064196.jpg)
Fox 35 Reports on Risks Associated with Online Sports Betting’s Rise in Florida
As the March Madness craze is underway, so is online sports betting in Florida.
It’s the first time Floridians can legally bet on the NCAA Men’s Basketball Tournament.
“I have a lot of friends that bet. A lot of guys in the office,” said one sports fan. “It’s a way to make money, have fun, and add excitement to any sport.”
But, as more people place their bets, the number of potential gambling addicts is on the rise. The Florida Council on Compulsive Gambling says calls to the state’s gambling help hotline more than doubled after online sports betting was made legal.
Click here to read the full story on Fox 35 Orlando’s website.
March 28, 2024
![[IMAGE] Florida gambling helpline is seeing a surge of calls after the launch of a sports betting app](https://gamblinghelp.org/wp-content/uploads/2024/04/iStock-1395058272.jpg)
FCCG Governmental Affairs Director Conducts On-Air Interview with WUSF About HelpLine Impacts Following Launch of Sports Betting App
On March 28, 2024, the FCCG’s Governmental Affairs Director conducted an on-air radio interview with WUSF about 888-ADMIT-IT HelpLine data and trends seen during this year’s March Madness tournaments.
The Florida Council on Compulsive Gambling Inc., is a nonprofit organization that runs the helpline. Officials said that since December, when access was expanded to everyone 21 and over in Florida, overall contacts — which are defined as calls, texts, and emails — have increased by 100%.
Richard Pinsky, the council’s government relations representative in Tallahassee, said that as gambling expands online, it is getting easier to access — and harder to control.
“All they have to do is is pick up their phone and place their bet,” Pinsky said. “So the obstacles and and disincentives are no longer in place when you have online accessibility to sports betting.”
Click here to read the full story on WLRN’s website.
March 27, 2024
![[IMAGE] March Madness fuels Florida’s newest sports betting craze: online gambling](https://gamblinghelp.org/wp-content/uploads/2024/04/03.29.24-Media-Story-with-South-Florida-Sun-Sentinel-Screenshot.jpg)
March Madness Fuels Florida’s Newest Sports Betting Craze: Online Gambling
On March 27, 2024, the FCCG’s Governmental Affairs Director conducted an interview with the Sun Sentinel for a story published on March 29, 2024 about 888-ADMIT-IT HelpLine data and trends seen during this year’s March Madness tournaments.
Last year, sports bettors had to travel to Vegas, download offshore apps, or find local bookies in order to cash in on March Madness. Now, with a swipe of the finger, they can bet as much money as they like at all hours of the night and in the comfort of their bedrooms.
But that kind of accessibility also comes at a cost: Calls to Florida’s gambling addiction hotline have surged since the app launched in December, and experts predict that high interest times like March Madness may drive more vulnerable people to addiction.
Sports betting already had surged in interest since online betting launched to all Floridians over the age of 21 last December, drawing new users and longtime gamblers alike.
Click here to read the full story on Sun Sentinel’s website.
March 27, 2024
CBS News Miami Interviews FCCG’s Governmental Affairs Director & Peer Connect Specialist on 888-ADMIT-IT Data & Trends
On March 27, 2024, the FCCG’s Governmental Affairs Director and Peer Connect Specialist conducted interviews with CBS News Miami for a story aired on April 15, 2024 about 888-ADMIT-IT HelpLine data and trends seen amongst those seeking help for a gambling problem in Florida since the launch of online sports betting.
Richard Pinsky tells CBS12 News that calls to the helpline typically spike following major sporting events.
It’s not just gamblers that are calling for assistance, but the helpline is also seeing a spike in family members calling to get help and seeking services for a loved one, Pinsky said. “When you have an online component now that’s available at your fingertips, you no longer have the obstacles, that prior to Florida allowing the online sports betting, those obstacles are no longer in place,” Pinsky said.
While gambling can affect anyone, parents of older teens and young adults should pay the most attention to their kids because they are the most susceptible to falling victim to this addiction, Pinsky said. He recommends parents ask questions and seek help by calling or texting the helpline at 888-236-4848.
View the full story on the CBS12 website.
March 26, 2024
Action News Jacksonville Interviews FCCG About 888-ADMIT-IT Data & Trends During March Madness
On March 26, 2024, the FCCG’s Governmental Affairs Director conducted an interview with Action News Jacksonville for a story aired the same day about 888-ADMIT-IT HelpLine data and trends seen during this year’s March Madness tournaments.
Click here to read the full story on the Action News Jacksonville website.
March 26, 2024
NBC News Digital Interviews FCCG Executive Director for Story on March Madness 888-ADMIT-IT Data & Trends
On March 26, 2024, the FCCG’s Executive Director conducted an interview with NBC News Digital for a story published on April 6, 2024 about 888-ADMIT-IT HelpLine data and trends seen amongst those seeking help for a gambling problem in Florida since the launch of online sports betting.
In 2018, the Supreme Court struck down a law banning sports betting. To date, 38 states and Washington, D.C., have legalized the practice, according to the American Gaming Association, which advocates for the industry. Thirty of those states allow mobile sports betting.
Florida legalized sports betting in November, and it has since seen calls to its Council on Compulsive Gambling double. Pennsylvania’s Council on Compulsive Gambling saw call volume more than double from 2020 to 2023.
In state after state, centers for problem gambling are noticing an alarming rise in calls to their helplines.
The circumstances reported are also getting more severe, according to the directors of five problem gambling centers, a gambling researcher and an addiction counselor. People are filing for bankruptcy or losing homes or relationships. At the same time, callers are skewing younger, the experts said — often men in their 20s and 30s. The directors say the mounting call volume has coincided with the legalization of sports betting and rising popularity of sports betting apps.
Both the gaming industry and federal lawmakers have endeavored to address these issues.
Last week, seven gaming companies, including DraftKings and FanDuel, announced a trade group to promote responsible gaming research and education. The group hopes to create a database that enables companies to share information — for instance, if a user voluntarily bans themselves from one app, other companies would know to ban the user as well.
Last year, the American Gaming Association also instituted a requirement that people who appeared in sports betting ads be at least 21 and prohibited college partnerships that promoted sports betting.
Meanwhile, Democrats in the House introduced a bill in January that would set aside 50% of revenue from a federal tax on sports wagers for gambling addiction treatment and research.
Read the full story on NBC New York’s website.
March 26, 2024
![[IMAGE] Calls for Florida’s gambling addiction HelpLine have doubled since launch of online sports betting](https://gamblinghelp.org/wp-content/uploads/2024/04/03.26.24-Media-Story-with-WOKV-Screenshot.jpg)
Calls for Florida’s gambling addiction HelpLine have doubled since launch of online sports betting
Florida’s Problem Gambling HelpLine has seen its call volume explode since legal online sports betting official rolled out this past December.
210,00 Florida adults have a diagnosable gambling disorder according to the Florida Council on Compulsive Gambling.
More than 820,000, or just shy of four percent of Florida’s total population, are considered at-risk.
Click here to read the full story on WOKV’s website.
March 21, 2024
FCCG Governmental Affairs Representative Interviewed by 10 Tampa Bay During March Madness
On March 21, 2024, the FCCG’s Governmental Affairs Director conducted an interview with 10 Tampa Bay for a story about 888-ADMIT-IT HelpLine data and trends seen during this year’s March Madness tournaments.
March 21, 2024
FCCG Distributes March 2024 CARE TEAM Newsletter to Florida Gambling Industry Employees
On March 21, 2024, the FCCG distributed a new edition of its CARE TEAM Newsletter to Florida gambling industry employee subscribers. This newsletter highlights the FCCG’s efforts for the 2024 Problem Gambling Awareness Month (PGAM) Campaign while encouraging employees of Florida’s gambling industry to participate by learning more about problem gambling and spreading the word about the 888-ADMIT-IT HelpLine.
In this newsletter, the FCCG introduces its PGAM Campaign tagline, “Shine The Light On Problem Gambling! 888-ADMIT-IT Fills In The Blanks!”, and ties it back to the industry’s participation in last year’s campaign via the Take the Plunge Challenge, which asked employees for input and ideas for the 2024 PGAM campaign. Again this year, readers were invited to participate in the Take the Plunge Challenge via the FCCG’s PGAM Microsite for a chance to shape the FCCG’s 2025 PGAM Campaign and be featured in e-blasts, newsletters, and campaign materials. Participants in the challenge also automatically receive the FCCG’s digital “Do This, Not That” Brochure to support casino employees in recognizing problem gambling behaviors in patrons and responding appropriately.
The newsletter goes on to share FCCG’s new PGAM Signature Collateral materials, including the 2024 PGAM Signature Brochure and the 2024 PGAM “Message Pens” distributed to Racinos for distribution to patrons and employees during March. Gambling industry employees were encouraged to boost their problem gambling knowledge during March on the FCCG’s PGAM Microsite Page for Industry, which features five interactive “knowledge challenge” games developed by the FCCG, including the new 888-ADMIT-IT HelpLibs game designed around the 2024 PGAM campaign theme.
Readers were also made aware of National Gambling Disorder Screening Day on March 12, 2024, and the purpose of this initiative to increase detection of the hidden disorder through increased screening.
The Newsletter further raised awareness about Florida’s changing gambling landscape, including legalization of online mobile sports betting, and how it impacts those suffering from or at risk for problem gambling, including during major sporting events in the first part of the year: Super Bowl LVIII and March Madness.
This Newsletter also spoke to the importance of employee responsible gambling training, promoting responsible gambling in Florida casinos, and promoting general education on problem gambling now and in the future.
Finally, the March CARE TEAM Newsletter shared the FCCG’s completed “Shattered Harmony” video and new 2024 PGAM PSA videos with links to watch them on the FCCG’s YouTube Channel.
March 10, 2024
Tampa Bay Times Interviews FCCG Executive Director About 888-ADMIT-IT HelpLine Data & Trends
On March 10, 2024, the FCCG’s Executive Director conducted an interview with The Tampa Bay Times for a story published on March 26, 2024 about 888-ADMIT-IT HelpLine data and trends seen amongst those seeking help for a gambling problem in Florida since the launch of online sports betting.
Calls to Florida’s problem gambling help line doubled in the month after the Seminole Tribe of Florida launched a sports betting app late last year, according to numbers from the Florida Council on Compulsive Gambling Inc.
The council, a not-for-profit that runs the help line, said calls increased by 100% in mid-December compared to the month prior, after the tribe launched its Hard Rock Bet app statewide to people 21 and over.
Jennifer Kruse, executive director of the Florida Council on Compulsive Gambling, said increased access to online gambling is likely one factor for the spike in calls to the help line. But she cautioned that it’s too soon to fully evaluate the impact of the Hard Rock app’s launch.
Other factors driving the uptick, Kruse says, include a societal shift toward viewing gambling as more acceptable. She also said that people who need assistance with a gambling addiction are now more easily able to find information about the help line because of advisories attached to sports betting ads.
“Now, it will be easier for them, if they do develop a problem, to get help,” Kruse said.
Click here to read the full story on the Tampa Bay Times website.
March 6, 2024
![[IMAGE] View of the Florida State Capitol in Tallahassee](https://gamblinghelp.org/wp-content/uploads/2024/02/iStock-464840593.jpg)
Budget conference: Legislature fully funds gambling addiction program for first time
Since the program’s inception in 2005, lawmakers have diverted 37.5% of its funding back into the state’s general fund.
You can bet that more compulsive gamblers in Florida will get the help they need this year, thanks to an unprecedented move during the Legislature’s budgeting process.
For the first time, lawmakers approved infusing the Florida Compulsive and Addictive Gambling Prevention Program with $2 million, the full sum the state collects from eight slot-licensed pari-mutuels yearly.
Read the full story on the Florida Politics website.
March 6, 2024
Florida Legislature Fully Funds Gambling Prevention Program Amid Rising Addiction Calls
For the first time since its inception in 2005, the Florida Compulsive and Addictive Gambling Prevention Program will receive its intended full funding of $2 million, a decision spurred by a significant increase in gambling addiction inquiries. This move comes as the state’s lawmakers recognize the growing need for comprehensive support and resources amidst the booming gambling operations, particularly following the Seminole Hard Rock Casino’s introduction of sports betting.
Read the full story on BNN’s website.
March 1, 2024
![[IMAGE] PGAM 2024 - Calder Casino - Back of House Display 4](https://gamblinghelp.org/wp-content/uploads/2024/03/PGAM-2024-Calder-Casino-Back-of-House-Display-4-1024x768.jpg)
FCCG Launches 2024 Problem Gambling Awareness Month (PGAM) Campaign
Problem Gambling Awareness Month (PGAM) is a national grassroots advocacy campaign that occurs each year in March, and provides the opportunity for heightened problem gambling awareness, both in the state of Florida and across the country.
During each annual PGAM campaign, the FCCG leverages the national spotlight on gambling addiction to provide widespread education and awareness about the disorder and resources available for help through the 888-ADMIT-IT HelpLine. We have solicited Proclamations for PGAM from Mayors statewide; we have also developed and aired a new 2024 PGAM Radio and Television PSA for this year’s campaign, featured throughout the month of March.
The FCCG also utilized partnerships across the state to shine the light on problem gambling during PGAM and beyond, through distribution of the FCCG’s signature collateral items as part of the 2024 PGAM campaign.
The FCCG’s PGAM Microsite remains active throughout the year to provide campaign specific information and resources for visitors, such as training opportunities for mental health and other professionals, interactive quizzes, PGAM partnership specifics, and many other informational resources, including educational videos for gamblers and loved ones, and problem gambling specific resources available for help through the 888-ADMIT-IT HelpLine. This microsite is used to promote PGAM for each annual campaign and remains accessible to help build awareness for this yearly awareness event.
Click here to learn more about the campaign on FCCG’s PGAM Microsite.
February 29, 2024
FCCG Executive Director Interviewed by Spectrum Bay News 9 About Rising 888-ADMIT-IT HelpLine Contacts
On February 28, 2024, the FCCG’s Executive Director was interviewed for a story airing the next day (March 1, 2024) regarding the increase in contacts to Florida’s 888-ADMIT-IT Problem Gambling HelpLine following Florida’s recent legalization of online sports betting.
Click here to view the full story.
February 23, 2024
FCCG Responds to Telemundo Tampa 49 About the Increase in Contacts to 888-ADMIT-IT & the Need for Adequate Funding
On February 23, 2024, the FCCG also responded to a media request for a story by Telemundo Tampa 49, regarding the increase in contacts to Florida’s 888-ADMIT-IT Problem Gambling HelpLine following Florida’s recent legalization of online sports betting. A media statement was provided along with supporting documentation.
February 23, 2024
![[IMAGE] 02.28.24 Media Story with Axios - Screenshot](https://gamblinghelp.org/wp-content/uploads/2024/02/02.28.24-Media-Story-with-Axios-Screenshot-1024x575.jpg)
Axios Reports on Spike in 888-ADMIT-IT HelpLine Calls Following Sports Betting Legalization
On February 23, 2024, the FCCG responded to a media request for a story by Axios Media (Tampa) titled “Calls to gambling helpline spike amid legal sports betting”, which was published February 28, 2024. This story illustrated the impacts to the FCCG’s 888-ADMIT-IT HelpLine since online sports betting became legal in Florida in late 2023.
Florida’s gambling addiction helpline has seen a surge in calls since Seminole Hard Rock Casino’s sports betting app launched.
Why it matters: The data is one way to gauge the immediate impact sports betting has had on gambling behavior, addiction and available resources for those affected.
By the numbers: The Florida Council on Compulsive Gambling, which operates the helpline, tells Axios that calls increased over 100% from December to January.
Online gambling exploded 135% between 2019 and 2023, per 888-ADMIT-IT helpline data. The helpline also saw spikes in illegal electronic gambling, like internet sweepstakes.
Read the full story on the Axios website.
February 22, 2024
FCCG Executive Director Featured in National Article About Growing Gambling Addiction Concerns
On February 22, 2024, the FCCG’s Executive Director was featured in a national article titled “New U.S. Gambling Stats – Record figures as Addiction also grows”.
The American Gaming Association (AGA) just released a report on the U.S. commercial gaming industry’s financial performance for 2023. For the third consecutive year, the commercial gaming industry has set a new revenue record. AGA President and CEO Bill Miller said, “From the traditional casino experience to online options, American adults’ demand for gaming is at an all-time high. Sustaining our momentum will take unified industry efforts around combating pernicious illegal operators and growing responsible gambling efforts in tandem with growth of the legal market” (SBCAmericas).
Responsible gambling has become a hot topic as recent media coverage has highlighted a notable increase in gambling addiction rates. The Florida Council on Compulsive Gambling says it’s struggling to meet demand for their gambling addiction hotline. Executive Director Jennifer Kruse stated that calls increased by 138% over one month from December 2023 to January 2024.
February 21, 2024
FCCG Executive Director Interviewed About Sports Betting Legalization Problem Gambling Impacts Ahead of March Madness
On February 21, 2024 the FCCG’s Executive Director was interviewed for a story airing the same day regarding the increase in contacts to Florida’s 888-ADMIT-IT Problem Gambling HelpLine following Florida’s recent legalization of online sports betting and the rapidly approaching March Madness Tournaments.
March Madness is just around the corner, and while that might be exciting for most, this year it has people who help treat those with a gambling addiction cringing.
That is because the number of people turning to them for help has more than doubled since Florida’s new sports app went online. The Florida Council on Compulsive Gambling says its hotline has seen the number of calls for help surge by more than 130%. At that rate, they expect to field around 40,000 calls this year — up from 26,000 last year.
Organizations are now turning to state lawmakers, asking them for more money to answer more calls.
“The average across the United States is about $.40 per capita. Florida per capita public funding allocation is six cents,” FCCG Executive Director Jennifer Kruse recently told lawmakers in Tallahassee. The Florida Council on Compulsive Gambling says right now its staff has been able to keep up with the increased number of calls, but if the trend continues they will likely need more help.
Click here to view the full story on the WTSP website.
February 20, 2024
WFLA News Channel 8 Interviews FCCG About the Surge in 888-ADMIT-IT HelpLine Contacts
Since the launch of sports betting, Florida’s gambling helpline is experiencing a dramatic increase in calls from gamblers needing help.
Officials said calls have more than doubled since sports betting became legal in December.
“We’re struggling and there’s no doubt, trying to keep up is an effort,” said Richard Pinsky with the Florida Council on Compulsive Gambling.
Read the full story on WFLA’s website.
February 20, 2024
FCCG Governmental Affairs Representative Interviewed by Fox 13 News Tampa
On February 20, 2024, the FCCG’s Government Relations Representative was interviewed for a story airing the same day regarding the increase in contacts to Florida’s 888-ADMIT-IT Problem Gambling HelpLine following Florida’s recent legalization of online sports betting.
Calls to the Florida’s gambling addiction hotline have more than doubled since the state began allowing online gambling in late 2023, according to the Florida Council on Compulsive Gambling.
New data released by the council shows calls to the hotline increased more than 130% from December to January. For the year, the council expects to field about 40,000 calls, up from about 26,000 the previous year.
Richard Pinsky, with the Council on Compulsive Gambling, said the younger demographic between 18 and 24 years old is, in part, driving the increase in addiction calls. Pinsky told FOX 13 the hotline is overwhelmed with people reaching out for help.
“We’re struggling, there’s no doubt, trying to keep up,” he said. “Trying to respond to every text and phone call live is a challenge. So we’re scrambling or trying to add folks. This is not a minimum wage, kind of a position that you’re trying to find the right individuals.”
Click here to read the full story on the Fox 13 News website.
February 19, 2024
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FCCG Speaks with ABC Action News Tampa Bay About Impacts of Gambling Expansion
As gambling accessibility has expanded in the Sunshine State, so too has the number of Floridians suffering from problem gambling. FCCG Executive Director Jennifer Kruse spoke to ABC Action News Tampa Bay about the increases in 888-ADMIT-IT HelpLine contacts, particularly among young men. Anyone concerned about problem gambling needs to know that help and hope are always available! View the story here.
The Florida Council on Compulsive Gambling is grateful to have a steadfast partner in The Seminole Tribe of Florida, which has generously supported the issue of problem gambling in the State — both with funding and programming — long before there was a Compact or any other requirement to do so.
February 15, 2024
FCCG Executive Director Interviewed by Telemundo 31 About Increases in 888-ADMIT-IT Contacts Following Sports Betting Legalization
On February 15, 2024, FCCG’s Executive Director was interviewed for a story airing February 19, 2024 regarding the increase in contacts to Florida’s 888-ADMIT-IT Problem Gambling HelpLine following Florida’s recent legalization of online sports betting.
Sports betting apps make it easy for consumers to place their bets, but now the Florida Council on Compulsive Gambling said it’s having a hard time keeping up with demand. Jennifer Kruse, of the nonprofit, said in an interview with Telemundo 31 that “we have seen a huge increase in contacts of all kinds on the helpline, particularly text messages and chats, with the recent legalization of sports betting in Florida.”
“Florida’s compulsive and addictive gambling prevention program has been underfunded for quite some time. So it’s not just a current problem, right? We need to go back and address the deficits that have existed historically, and that have led us to the current situation we are now in.” she said.
Click here to read the full story on Telemundo 31’s website.
February 15, 2024
Andrew Colton Interviews FCCG on 610 WIOD About Increase in 888-ADMIT-IT HelpLine Contacts
FCCG was featured in a live radio interview with Andrew Colton about the increase in 888-ADMIT-IT HelpLine contacts due to the recent gambling expansion with online sports betting legalization in Florida. Concerns over inadequate funding for this issue coupled with steadily increasing problem gambling needs in the Sunshine State were discussed.
Click here to read the story on 610 WIOD’s website.
February 12, 2024
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NBC 6 Reports on Increases in Florida Problem Gambling Help Seekers
The state’s [888-ADMIT-IT] gambling addiction [HelpLine is] ringing off the hook since sports betting became legal last December. Jennifer Kruse, with the Florida Council on Compulsive Gambling, says there are only eight pari-mutuels funding resources for problem gamblers. She predicts they will get about 40 thousand calls this fiscal year, which is higher than the 26 thousand they had the previous year. The largest increase comes from young adult men. View the story on the NBC 6 website here.
February 12, 2024
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CBS 12 News Interviews FCCG About Massive Increase in HelpLine Calls
According to the Florida Council on Compulsive Gambling, their calls [to its 888-ADMIT-IT HelpLine] more than doubled from December to January with an over 100 percent increase in calls alone.
The organization’s government relations representative, Richard Pinsky says right now, they’re still able to serve everyone who is calling, but it’s become a harder task to keep up with.
“We also get texts, we get chats, other contacts, instant messages, we get various languages. And so it’s not just straight phone calls to the helpline,” said Pinsky. Read the full story on CBS 12 here.
February 11, 2024
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FCCG Speaks to WPTV About Rising Help Seekers Following Florida Sports Betting Expansion
The Florida Council on Compulsive Gambling (FCCG) predicts it will receive about 40,000 calls to its 888-ADMIT-IT HelpLine this current fiscal year, which is higher than the about 26,000 calls it saw the previous year. Kruse said the group is seeing the largest increase from young adult men. Read the full story on WPTV here.
February 9, 2024
FCCG Interviewed by 10 Tampa Bay for Problem Gambling Crime Story
Eric Randazzo is a Program Consultant with the Florida Council on Compulsive Gambling. “Gambling addiction is known as the hidden addiction,” said Randazzo.
“Because, unlike substance abuse or alcoholism, there are really no outward, visible symptoms. So it’s not as obvious to people. And oftentimes, even the person’s spouse has no idea.”
Randazzo said gambling addiction also presents a slippery slope. “Illegal acts come into the picture as the disorder progresses. It is a progressive disorder. It gets worse over time, not better,” said Randazzo. He urges that it’s never too early or too late to seek help.
Read the full story on 10 Tampa Bay’s website.
February 8, 2024
FCCG Executive Director Responds to News 13 Orlando Inquiry About Uptick in Calls to 888-ADMIT-IT HelpLine
On February 8, 2024, the FCCG’s Executive Director responded to a media request from News 13 Orlando about the recent uptick in calls to the 888-ADMIT-IT Problem Gambling HelpLine.
News 13 was provided with a statement outlining the increase in 888-ADMIT-IT HelpLine contacts, including a two-fold increase just since online sports betting legalization in Florida, correlating with an increase in reported problems with online and mobile app gambling among help seekers.
February 2, 2024
FCCG Releases 2024 Problem Gambling Awareness Month (PGAM) PSA
In preparation for Problem Gambling Awareness Month (PGAM) in March, on February 2, 2024, the FCCG published its 2024 PGAM Television PSA, in both English and Spanish, to its YouTube page.
Titled “Shine the Light on Problem Gambling: 888-ADMIT-IT Fills in the Blanks” (English) and “Ilumina el Problema del Juego: 888-ADMIT-IT Llena los Vacíos” (Spanish), these videos are reimagined adaptations of the FCCG’s Brand Essence Video project released in January 2024, “Shattered Harmony”, and are designed to amplify awareness during PGAM and align with overall 2024 PGAM Campaign messaging. While maintaining the core narrative of a family’s deterioration due to gambling addiction, they feature distinctive alterations such as revised voiceovers, concluding cards, and trimmed dialogue and scenes.
Through poignant storytelling, they vividly portray the emotional wreckage inflicted by compulsive gambling, urging viewers to discern the warning signs and seek assistance proactively. By prominently featuring the 888-ADMIT-IT HelpLine number and the 2024 PGAM Campaign tagline, “Shine the Light on Problem Gambling: 888-ADMIT-IT Fills in the Blanks”, the videos emphasize the crucial message that aid is within reach for those grappling with gambling addiction and their support networks.
Watch the 2024 PGAM PSA in English and Spanish on the FCCG’s YouTube Channel.
January 25, 2024
Interview with FCCG Executive Director Raises Concern About the Allocation of Problem Gambling Funds Provided by the Florida Legislature
On January 29, 2024, an interview with the FCCG’s Executive Director was featured in a story published by the Independent Alligator, one of the largest student-run newspapers in the country, on the allocation of problem gambling funds provided by the Florida Legislature.
As Florida’s 2024 legislative session ramps up, politicians are choosing to bet on the environment. The proposed Senate Bill 1638 could allocate millions of dollars in gambling funds to the state’s environmental resources. However, some experts worry about the Florida legislature’s position on gambling. As gaming operations in the state expand, the rate of gambling addictions will climb, said Executive Director of the Florida Council on Compulsive Gambling Jennifer Kruse.
Each year, the Florida legislature redirects hundreds of thousands in funding from the FCCG, Kruse said. The current amount of funding the organization receives isn’t adequate to meet current demands, let alone the expected increase, she added.
“If there’s going to be additional revenues generated from gambling,” Kruse said. “There needs to be additional revenues allocated for problem and compulsive gambling.”
Read the full story on the Independent Alligator’s website.
January 12, 2024
FCCG Releases “Shattered Harmony” Video Short Story to Raise Awareness
The FCCG developed “Shattered Harmony”, a video short story to raise awareness about the destructive impact of gambling addiction on individuals and families.
Through a poignant narrative, it depicts the gradual disintegration of a once-happy family due to one member’s gambling addiction. By portraying the emotional toll and devastation caused by compulsive gambling, the video aims to encourage viewers to recognize the signs of addiction and seek help before it’s too late.
The inclusion of the 888-ADMIT-IT HelpLine number underscores the message that support is available for those struggling with gambling addiction and their loved ones. The full video is 2 minutes and 18 seconds in length and is available for viewing in both English and Spanish on FCCG’s YouTube Channel.
Watch “Shattered Harmony” now on FCCG’s YouTube Channel.
December 21, 2023
FCCG Distributes December 2023 CARE TEAM Newsletter to Florida Gambling Industry Employees
On December 21, 2023, the FCCG distributed a new edition of the CARE TEAM Newsletter to subscribers from Florida’s gambling industry. This edition promoted the FCCG’s Gift Responsibly Campaign using the tagline “Lottery Tickets Aren’t Child’s Play”, which raised awareness among parents, grandparents, and anyone with a child in their life that gifting lottery tickets is not appropriate for minors and carries serious problem gambling risks. Risks of giving gambling-related gifts to adults, who may be at risk or in recovery for problem gambling, were also covered.
The December CARE Team Newsletter also highlighted the unique impacts that gambling addiction can have during the holiday season and beyond. The unfortunate reality communicated in the Newsletter is that the holidays can also be a time of disappointment, loss, and family difficulties that can all exacerbate problem gambling, for those suffering from this hidden disorder.
The December Newsletter looked back on the success of the 2023 Responsible Gaming Education Month (RGEM) Campaign in September and shared photos and screenshots submitted by participating gambling industry partners.
This newsletter also helped industry employees understand the concept of randomness and the Gambler’s Fallacy, a part of how and why problem gamblers think they can beat the odds, as well as the wide range of serious negative consequences to compulsive gambling.
In another featured article, the Newsletter took pause to look back on Veteran’s Day in November and thank our nation’s heroes while touching on the heightened rate of problem gambling among this population, as well as the specialized resources available for impacted veterans and active military members through the 888-ADMIT-IT HelpLine.
The FCCG concluded the Newsletter by sharing updates about its other efforts during October, November, and December to raise awareness about the help and hope for problem gambling available in Florida through the 888-ADMIT-IT HelpLine. Updates included the FCCG’s presentation on “How Gambling Ads Target & Negatively Impact Populations At-Risk for Problem Gambling” during the Florida House Regulatory Reform and Economic Development Subcommittee meeting on October 17, 2023, and participation in an eight-member panel convened after the meeting to discuss considerations for addressing the illegal gambling operators. FCCG also shared breaking news for parents and caregivers about how dozens of states filed suit against Meta, the parent company of the social media platforms Instagram and Facebook, claiming that the tech giant is harming the mental health of children by building features that it knows are addictive.
Finally, the FCCG shared a behind-the-scenes update on the production of its video project titled “Shattered Harmony.” The new video aims to put the nature of the hidden addiction on display by telling the story of how a family falls into disarray because of the father’s gambling addiction, and ultimately to encourage anyone in need to contact the 24/7, Confidential, and Multilingual 888-ADMIT-IT HelpLine.
December 20, 2023
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CBS News Miami Reports on Surge of 888-ADMIT-IT HelpLine Contacts
Of 42 states with publicly funded problem gambling services, none had more calls for help than Florida last year, according to the [Florida] Council on Compulsive Gambling. In March, the council’s executive director called out the state over its dollar-per-capita spending to combat the problem.
“The average across the United States is about 40 cents per capita,” she said in March. “Florida’s per capita public fund allocation is six cents.”
Gambling problem? Contact the 24/7, Confidential, and Multilingual
888-ADMIT-IT HelpLine for Florida.
Read the full story and watch the video on CBS News Miami’s website here.
December 7, 2023
FCCG Executive Director Interviewed for TV Story About Problem Gambling Impacts of Florida Gambling Expansion
On December 7, 2023, the FCCG’s Executive Director was interviewed for a story airing the same night about problem gambling impacts amidst the launch of Craps, Roulette and In-Person Sports Betting at three (3) of the Seminole Tribe’s South Florida Casino’s.
The Florida Council on Compulsive Gambling shares worries amid the expansion; “Any time there’s an expansion, there is an increased probability that more people will engage in that type of an activity and potentially develop a problem,” Jennifer Kruse, executive director of the council, said.
Kruse wants to remind Florida residents that they can call or text 888-ADMIT-IT for help.
“The majority of the population that gambles, they do so responsibly,” Kruse said. “But for the 1-3% that it becomes a problem for, it can cause a lot of issues in multiple areas of their lives.”
Click here to watch the story that aired on the WPTV website.
December 7, 2023
FCCG Issues 2023 Gift Responsibly Campaign Press Release
On December 7, 2023, the FCCG issued a press release via e-blast to a total of 1,548 media contacts and others throughout Florida. The press release was titled “FLORIDA COUNCIL ON COMPULSIVE GAMBLING SPOTLIGHTS DANGERS OF GIFTING LOTTERY TICKETS TO YOUTH IN HOLIDAY CAMPAIGN” and urged parents, family members, and caregivers to leave lottery tickets off children’s gift lists.
Florida-specific adolescent problem gambling prevalence research was shared along with national statistics to demonstrate the impacts of gambling exposure for youth. FCCG continued by raising awareness about additional ways that gambling concepts reach today’s youth, including through video game loot boxes. “Compared with years past, today’s youth are facing an onslaught of exposure to gambling concepts, and these are not mutually exclusive when it comes to raising a child’s risk for developing a gambling problem later in life,” said Kruse.
Parents and caregivers were further encouraged to do their research when considering gifts for children during the holiday season and beyond. The press release e-blast featured a button link to the Gift Responsibly Landing Page on FCCG’s gamblinghelp.org website.
Click here to read the press release.
December 5, 2023
FCCG Introduces 2023 Gift Responsibly Campaign Free Downloadable Responsible Gifting Guide
On December 5, 2023, the FCCG released its Free Downloadable Responsible Gifting Guide. The one-page Guide served as an information sheet for parents, grandparents, and caregivers in selecting gifts for children during the holiday season and beyond that could easily be printed or shared.
The Guide advised on the risks of lottery tickets as gifts for children while presenting Florida-specific adolescent problem gambling prevalence research findings along with national statistics. For those in need, 888-ADMIT-IT HelpLine contact information was included as well as a link to gamblinghelp.org.
Click here to download the Responsible Gifting Guide.
December 4, 2023
FCCG Launches New Gift Responsibly Campaign Website Landing Page
On December 4, 2023, the FCCG launched a new Gift Responsibly Campaign Landing Page on its gamblinghelp.org website to inform website visitors about the danger of gifting lottery tickets to children and raise awareness about the help, hope, and information available through the 888-ADMIT-IT HelpLine. This landing page was used in the FCCG’s other campaign initiatives and advertising as described below, serving as the digital hub for the campaign.
At gamblinghelp.org/gift-responsibly, Floridians were able to learn why lottery tickets should be avoided in choosing gifts for children during the holiday season and what Florida adolescent problem gambling prevalence research revealed. Landing Page visitors could also download and read the FCCG’s Free Responsible Gifting Guide (described below) and the FCCG’s Gift Responsibly Campaign Press Release (described below) through prominent button links. Most importantly, 888-ADMIT-IT HelpLine contact methods were listed and linked throughout the page for anyone in need of assistance of information for problem gambling. Finally, a contact form was included at the bottom of the Landing Page that visitors could use to send an email to the FCCG and its HelpLine Specialists.
December 1, 2023
FCCG Launches 2023 Gift Responsibly Campaign to Raise Awareness About Risks of Gifting Lottery Tickets to Minors
During the month of December 2023, the FCCG launched its 2023 Gift Responsibly Campaign in partnership with the National Council on Problem Gambling (NCPG) and the International Centre for Youth Gambling Problems and High-Risk Behaviors at McGill University, which included issuing a press release announcing the campaign, a new website landing page including a free downloadable “Responsible Gifting Guide”, new creative assets for digital advertisements and content, organic social media posts, new copy in English and Spanish, and new campaign graphics and creative.
The FCCG runs this campaign in tandem with national efforts to raise awareness about the serious risks associated with gifting lottery tickets or gambling-related presents to children during the holiday season. The campaign often focuses on educating the public about responsible gambling practices, encouraging people to consider alternative gift options that don’t involve gambling, and highlighting the importance of mindful gifting, especially when it comes to children. Across the campaign tactics, the FCCG encouraged anyone with concerns or in need of information or help for problem gambling to contact the 24/7, Confidential, and Multilingual 888-ADMIT-IT HelpLine.
In 2023, the FCCG’s Gift Responsibly campaign tagline was “GIFT RESPONSIBLY: Lottery Tickets Aren’t Child’s Play”, which echoed the national campaign and offered a simple and memorable message that resonated with Florida parents and caregivers considering gifts for children during the holiday season. Campaign graphics were designed to be approachable for the general population target by using bright, wintery blue color tones and holiday-season imagery while featuring the 888-ADMIT-IT HelpLine.
Click here to learn more about the FCCG’s Gift Responsibly Campaign.
November 11, 2023
FCCG 888-ADMIT-IT HelpLine Signage at NGA East Coast Classic in Volusia County
On November 11, 2023, the FCCG’s 888-ADMIT-IT HelpLine was featured online and in-person at the NGA East Coast Classic Bodybuilding/Fitness Show in Volusia County, Florida. The 888-ADMIT-IT HelpLine and gamblinghelp.org website are featured via a linked banner on the official event website ngagatorproductions.com, and is also visible in photos and a Reel posted to social media (Instagram) by event hosts and participants, securing additional exposures.
November 6, 2023
FCCG Responds to College Sports Betting Research Request
On November 6, 2023, the FCCG responded to a research request from a student reporter at the University of Florida (UF) in Gainesville, Florida. She is writing a story on gambling addiction, and specifically highlighting sports betting. She has realized that sports betting consumes a lot of students at UF. She has friends and peer, specifically “frat boys,” that all sports bet. They lose a lot of money that they cannot afford to lose. This student conducted a brief survey amongst her peers at UF asking the following questions surrounding their betting activities:
1) What is the most amount of money that you have lost gambling?
2) What is the most amount of money that you have won gambling?
3) Do you think that your gambling is causing problems in your life?
She is now writing a story to educate college students and others on information and facts she has learned surrounding sports betting on campus, and she also wants to include information about resources that are available for help. She wants people to know resources are available to those who want to “break out of the addiction.” Sports betting has become very normalized in her UF community, but seeking help is stigmatized she says.
In response to this request, the FCCG provided this student with an informational packet with relevant information for use in her story and for outreach and awareness campus-wide.
The student’s story was published in the SunSentinel on February 15, 2024, and can be read here.
October 26, 2023
FCCG Gambling Addiction Clinical Presentation “Problem Gambling 101” for Master’s Level Addiction Counseling Students at UCF
On October 26, 2023, information on gambling disorder, including what it is, how to recognize and treat it, as well as the differences and similarities that it has to substance use disorders, was presented by Dr. Rory Reid on behalf of the FCCG, to twenty-four (24) Master’s Level Addictions Counseling students at the University of Central Florida in Orlando, FL.
The 888-ADMIT-IT HelpLine and gamblinghelp.org website were featured during this presentation, along with online clinical training education modules that are available for continuing education credit through the FCCG, providing necessary awareness and exposure to an important target audience.
October 24, 2023
FCCG Featured in PlayUSA Article: “1-800-GAMBLER Has A TikTok Problem“
The FCCG was featured in a print article published October 24, 2023, regarding negative impacts to the FCCG’s HelpLine caused by a two-minute TikTok posted last week by Twitch presenter LosPollosTV, who has 685,000 followers and typically streams himself gambling, playing video games or doing wacky antics. The two-minute TikTok version is a supercut of a much longer feed he streamed at least two years ago in which he calls 1-800-GAMBLER after apparently losing a bunch of money at an online casino; this video beats up on a free helpline, and his viewers want in on the gag, causing inappropriate prank calls that have been tying up Florida’s crisis problem gambling helpline.
Over the weekend, operators who field calls for the National Problem Gambler Hotline, 1-800-GAMBLER, began being inundated by prank calls. They all went something like this:
“Male caller asked twice if this was Burger King. Advised that this wasn’t, and this is a crisis line which should not be pranked call. He said it wasn’t a prank call and one of our employees told him before that this is the phone number for Burger King. I thanked him for calling and he said, “You all f****** suck at your jobs.” I disconnected the line. The next day, another male called and asked ‘Is this Burger King?’ and hung up.”
FCCG Executive Director Jennifer Kruse says more than half of the calls her hotline received over the past weekend were along these lines. In all, her staff handled 46 of these inappropriate calls from Friday through Sunday.
Click here to read the full story on the PlayUSA Website.
October 17, 2023
FCCG Presents & Joins Panel at Florida House Regulatory Reform and Economic Development Subcommittee Meeting
On October 17, 2023, the FCCG presented on “How Gambling Ads Target & Negatively Impact Populations At-Risk for Problem Gambling” during the Florida House Regulatory Reform and Economic Development Subcommittee meeting, following a presentation by the Florida Gaming Control Commission on the issue of illegal slot machine gambling throughout the State. After its presentation, the FCCG joined an eight-member panel convened to discuss considerations for addressing the illegal gambling operators.
To begin the meeting, Florida Gaming Control Commission Executive Director Louis Trombetta led an informative presentation on the history of gambling in the State of Florida as background for the pervasive problem the State faces with illegal slot machine gambling today. As you may be aware, only tribal casinos and the eight slot-licensed pari-mutuel facilities (including your facility) in Broward and Miami-Dade Counties are permitted to offer slot-machine gambling in Florida.
FCCG’s Program Consultant, Eric Randazzo, led the second presentation to the committee, which covered how today’s gambling advertising is targeting and negatively impacting populations at risk for problem gambling. As background, the presentation discussed the definition of problem gambling, the impacts it can have on individuals and loved ones, and prevalence rates in Florida. Results of the NCPG’s NGAGE 2.0 survey were used to highlight an alarming rise in problematic gambling since 2018, especially among young online sports bettors, reflecting both the impacts of the COVID 19 Pandemic and the effects of the massive expansion of sports betting and online gambling.
This was compared with 888-ADMIT-IT HelpLine data from the same period, which reflected the NGAGE survey findings. Problem gambling is increasing rapidly among younger adults in Florida, particularly among young males and with online forms of gambling like sports betting. These findings demonstrate the appeal of mobile betting to the younger demographic and illustrate the rapid rate at which gambling problems can develop with this type of gambling.
In the discussion that followed the presentations, panelists from legal and law enforcement backgrounds answered committee questions on the issue of illegal gambling and asked for stricter laws and tools for enforcement, while the FCCG raised awareness about the problem gambling concerns inherent in illegal gambling arcades and advocated for those suffering from gambling addiction.
Click here to watch the replay of the committee meeting on The Florida Channel website.
October 10, 2023
FCCG Executive Director Interviewed for TV Story About Problem Gambling Risks of Growing Powerball Jackpot
On October 10, 2023, the FCCG’s Executive Director was interviewed for a story airing the same night about the growing Powerball jackpot, making this week’s drawing the second largest in history, and associated problem gambling risks and impacts.
The Florida Council on Compulsive Gambling said that lottery play, like other gambling activities, is meant to be a fun, recreational activity and while there is nothing wrong with wishing for good fortune, buying a Powerball ticket should not be looked at as a financial solution. Kruse says “thousands of help seekers dial into the Florida Council on Compulsive Gambling’s 888-ADMIT-IT HelpLine each year, and many times the introduction to gambling is the lottery”. “The numbers are increasing year after year, the more accessible and the more normalized gambling becomes in our society, the more people are likely to develop a problem,” she said.
Click here to watch the interview on the Fox4Now News Website.
September 23, 2023
888-ADMIT-IT HelpLine Signage at NGA West Coast Classic in Hillsborough County
On September 23, 2023, the FCCG’s 888-ADMIT-IT HelpLine was featured online and in-person at the NGA West Coast Classic Bodybuilding/Fitness Show in Hillsborough County, Florida.
The 888-ADMIT-IT HelpLine and gamblinghelp.org website are featured on the hard copy print promotional postcard as well as online via a linked banner on the official event website ngagatorproductions.com. The 888-ADMIT-IT HelpLine is also featured on banners hung from the stage background throughout the show, securing additional exposures.
September 19, 2023
FCCG Distributes September 2023 CARE TEAM Newsletter to Florida Gambling Industry Employees
On September 19, 2023, the FCCG distributed a new edition of the CARE TEAM Newsletter to Florida gambling industry employee subscribers. This newsletter focused on the mission and purpose of Responsible Gaming Education Month (RGEM) and shared how the FCCG is joining with the American Gaming Association (AGA) in celebrating the industry’s 25 years of efforts to promote gambling literacy, consumer education, and associated employee training.
The AGA’s four weekly themes for 2023 RGEM were connected to problem gambling prevention efforts in a feature article. Within this article, FCCG introduced its new theme for raising awareness about the 888-ADMIT-IT HelpLine in 2023-2024: “Can You Walk Away?” and shared its 2023 RGEM Signature Brochure featuring this tagline, which was delivered to Florida’s Racinos for onsite distribution to patrons and employees during September. FCCG continued by sharing the ways it helps support gambling industry employees in understanding the issue of problem gambling during RGEM and beyond, including with Responsible Gambling & Player Protection Program (RGPPP) training.
The feature article also made industry employees aware of the significant consumer protection differences between legal gambling operators and illegal gambling; explained how recreational gambling practices compare with the signs of problem gambling; how the latest research on gambling attitudes and experiences reinforces the value of problem gambling prevention and awareness efforts; and also how the FCCG’s Annual HelpLine Outcome Evaluation Report demonstrates the power of the 888-ADMIT-IT Problem Gambling HelpLine for individuals in need of supports.
This edition featured real-world evidence of the impact industry employees can have on the life of an individual suffering from the impacts of problem gambling, by connecting him or her with the help and hope available through the 888-ADMIT-IT HelpLine.
September was also National Suicide Awareness Month, and the FCCG raised awareness in this Newsletter about the prevalence of suicidal ideation among those struggling with problem gambling while sharing the 988 Suicide & Crisis Lifeline.
The FCCG was recently featured on Lifetime Channel’s long running TV show, The Balancing Act hosted by Montel Williams, and a link was shared in the Newsletter to watch the program on the FCCG’s YouTube Channel.
Finally, the winner of FCCG’s Take the Plunge Challenge was announced, whose “Mad Libs®” idea would be used to shape the FCCG’s 2024 Problem Gambling Awareness Month (PGAM) campaign, and a knowledge-building puzzle activity based on the idea, 888-ADMIT-IT HelpLibs, was included at the end of the Newsletter.
September 15, 2023
FCCG Launches New GamblingHelp.org Website Featuring the 888-ADMIT-IT HelpLine
Launched during the 2023-2024 fiscal year on September 15, 2023, the FCCG chose the WordPress platform for its new gamblinghelp.org website, offering the highest level of capability and versatility combined with top-tier accessibility and ease-of-use. FCCG built its website on the Highlight WordPress theme for its attractive and responsive design, ensuring that gamblinghelp.org looks and performs great on any device, including smartphones, tablets, desktop computers, and others.
The website design and content centers around the 888-ADMIT-IT HelpLine as the go-to, ever-evolving resource for Floridians impacted by problem gambling.
July 26 – August 30, 2023
888-ADMIT-IT HelpLine and FCCG Website Featured During Seminole County Youth Baseball Wood Bat League Sponsorship
Also in July 2023, the FCCG’s 888-ADMIT-IT HelpLine and gamblinghelp.org website were featured on player jersey’s through this youth summer sponsorship of the Sanford Bokey Tribe Wood Bat Baseball League – 15U (Sanford, FL; Seminole County).
This awareness provided exposure of the 888-ADMIT-IT HelpLine to residents in its home town, reaching youth, parents and others throughout the community during bi-weekly games throughout this time period.
July 6-9, 2023
888-ADMIT-IT HelpLine and FCCG Website Featured at Babe Ruth Youth Baseball Tournament in Columbia County
On July 6 – July 9, 2023, the FCCG’s 888-ADMIT-IT HelpLine and gamblinghelp.org website were featured as part of the Babe Ruth Youth Baseball Tournament – State Championships – 15U (Lake City, FL; Columbia County) helping reach youth as well as parents in the community with exposure to the 888-ADMIT-IT HelpLine. The organization’s mission is “to develop the youth of today into well-rounded athletes and members of their communities.”
The FCCG’s logo (which includes the 888-ADMIT-IT HelpLine number) was printed on a large, 4’ x 8’ banner which was displayed during all games, all 3 days of the tournaments. The FCCG achieved additional exposure for its HelpLine and the gamblinghelp.org website through a series of social media posts from Sanford Babe Ruth, related to the event. These social media posts featured the FCCG’s logo image including the 888-ADMIT-IT HelpLine and a photo of the event banner together with the team on the baseball field.
June 22, 2023
“Take the Plunge Challenge” Winner and Problem Gambling Awareness Month Campaign Theme Announced for 2023
In March 2022, the Florida Council on Compulsive Gambling (FCCG) again issued its “Take the Plunge Challenge” to gambling industry operators, as part of its statewide Problem Gambling Awareness Month (PGAM) initiative.
In its June 2023 CARE TEAM Newsletter for gambling industry employees, the FCCG congratulated winner Melissa Brooks, Risk and Communications Manager for Calder Casino, who “took the plunge” by creatively outlining how storytelling could promote problem gambling and responsible gambling awareness among employees, patrons, and beyond!
Melissa enjoyed playing Mad Libs® when she was young, a popular fill-in-the-blanks word game where one player prompts others for a list of words to substitute for blanks in a story, and reflected on the educational value of this game. She envisioned how the game could help gambling industry employees learn about problem gambling in an engaging way.
The FCCG highlighted Melissa’s contributions to the field with the 2024 PGAM Campaign: “Shine the Light on Problem Gambling: 888-ADMIT-IT Fills in the Blanks!” Her story outlines the influence that both supervisors and employees have on colleagues, as well as the impacts they can have on the lives of the patrons they serve.
June 22, 2023
FCCG Distributes June 2023 CARE TEAM Newsletter to Florida Gambling Industry Employees
On June 22, 2023, the FCCG distributed its fourth edition of the CARE TEAM Newsletter for the 2022-2023 fiscal year titled “You Won’t Believe Everything We Accomplished During PGAM 2023!”. As we welcome the onset of summer, this edition of the CARE Team Newsletter recognizes and celebrates all that has occurred over the past several months and highlights the importance of springing into action by working in partnership with gambling industry operators and their employees, state and local governments, researchers, the media, and others to increase awareness about problem and responsible gambling.
As we welcome the onset of summer, this edition of the CARE Team Newsletter recognizes and celebrates all that has occurred over the past several months and highlights the importance of springing into action by working in partnership with gambling industry operators and their employees, state and local governments, researchers, the media, and others to increase awareness about problem and responsible gambling.
Communities and Gambling Industry Operators Help Spread PGAM Message Statewide
In this CARE Team newsletter, the FCCG wants to express gratitude to our industry partners who collaborated with the FCCG and in some cases devised their own in-house Problem Gambling Awareness Month (PGAM) promotions around this year’s theme, In Life…When Gambling is No Longer a Game…Losing is NOT an Option!, to expand awareness among employees, patrons, and others. Thank you! Read a recap of FCCG and partner efforts during PGAM 2023 in the Newsletter, beginning at the bottom of Page 2 and continuing through Page 6, which includes: A Complete List of 2023 PGAM Partners; Media Coverage of FCCG’s 2023 PGAM Campaign; FCCG’s The Game of Life: Choose Your Path Digital Interactive Game; FCCG Executive Director Jennifer Kruse’s Presentation to the Florida Gaming Control Commission During PGAM; and Racinos Onsite Activities for PGAM.
Calder Casino’s Melissa Brooks Wins FCCG’s Take the Plunge Challenge
This edition features an interview with the FCCG’s winner of its Take the Plunge Challenge, which solicited ideas from gambling industry employees for Problem Gambling Awareness Month (PGAM) in 2024. The FCCG wants to congratulate Melissa Brooks, Risk and Communications Manager for Calder Casino, who took the plunge by outlining how storytelling could promote problem gambling and responsible gambling awareness among employees, patrons, and beyond!
FCCG’s Executive Director and Renowned Researchers Jointly Publish Manuscript
The FCCG’s Executive Director, Jennifer Kruse, was listed as a co-author for the manuscript, Exploring the Precipitating Events and Gambling‑Related Activities that Prompt Problem Gamblers and Spouses/Cohabitants to Contact a Gambling Helpline, which was prepared with 2021-2022 888-ADMIT-IT HelpLine data and published in the Journal of Gambling Studies.
We want you to remember hope and help are within reach for all Floridians, including gambling industry professionals, and anyone struggling with gambling addiction. In the state of Florida, Your One Sure Thing 24/7 is 888-ADMIT-IT, a confidential and multilingual Problem Gambling HelpLine that can be reached by phone call or text (888-ADMIT-IT), chat (gamblinghelp.org), email (fccg@gamblinghelp.org), or via social media platforms, such as Facebook and Twitter. Best of all, resources are free to Florida residents!
June 23, 2023
FCCG Promotes The Balancing Act Episode on Its gamblinghelp.org Website
On June 23, 2023 the FCCG posted a link to the video along with a segment summary of the recently featured FCCG episode on the Balancing Act TV show – “888-ADMIT-IT HelpLine Featured on The Balancing Act” in the “News and Updates” section of its gamblinghelp.org website.
June 19, 2023
FCCG Distributes E-Blast Promoting The Balancing Act Episode to Key Stakeholders
On June 19, 2023 the FCCG alerted policy makers, regulators, and other key stakeholders of the recently featured FCCG episode on the Balancing Act TV show – “888-ADMIT-IT HelpLine Featured on The Balancing Act” via E-blast to 439 subscribers.
“We were thrilled to have the opportunity to discuss the issue of problem gambling and the help and hope available through the 888-ADMIT-IT HelpLine on The Balancing Act Local Edition,” said Jennifer Kruse, Executive Director of the FCCG. “Our organization is dedicated to providing help and hope to those affected by problem gambling and their loved ones. We hope that this segment helped raise awareness about the issue and encouraged those in need to seek help.”
June 17-18, 2023
Go Behind the Scenes of the 888-ADMIT-IT Problem Gambling HelpLine on The Balancing Act with Montel Williams
This TV program, aired live in Central Florida and on Facebook and YouTube, takes you behind the scenes and features interviews with Executive Director Jennifer Kruse and President of the Board of Directors David Griffin, Esq., as well as FCCG’s HelpLine Director. Learn about the issue of problem gambling, HelpLine trends including how new types of online gambling are causing problems for more and more younger gamblers, and the resources that are just a call, text, or chat away for those in Florida through the 888-ADMIT-IT HelpLine.
The segment was aired on cable television on June 17, 2023, at 1:00 p.m. on WACX-INDEPENDENT and on June 18, 2023, at 12:00 p.m. on WKCF-CW. The segment was also provided via streaming TV on a dedicated landing page at https://thebalancingact.com/when-gambling-becomes-a-problem-888-admit-it/, reaching audiences all over Florida and providing access the 888-ADMIT-IT HelpLine and additional problem gambling information.
Watch the complete episode on FCCG’s YouTube Channel.
May 25, 2023
FCCG 888-ADMIT-IT HelpLine Data Presented at the IGB’s 18th International Conference on Gambling & Risk Taking
On May 25, 2023, the FCCG’s 888-ADMIT-IT HelpLine data was presented at the IGB’s “18th International Conference on Gambling & Risk Taking”, held in Las Vegas, Nevada, with over 50 people in attendance.
This conference, which is only held once every three years, is the largest and oldest gambling research conference held in the world. It’s an event that brings together a diverse array of researchers and industry professionals from across the globe to discuss wide-ranging topics in gambling studies. This conference was launched in 1974 by one of the most famous founding figures of the gambling research field, Dr. Bill Eadington, with the idea that gambling might be a subject worthy of academic study.
Today, this conference is recognized as the largest gathering of gambling intellectuals in the world, with more than 500 multi-disciplinary attendees from 30+ countries attending the 17th edition in 2019. The 888-ADMIT-IT HelpLine and gamblinghelp.org website were featured at this event, providing widespread exposure amongst a vast audience of attendees.
May 11, 2023
FCCG Interviewed for Feature as a Problem Gambling Expert on “The Balancing Act” Television Show
The FCCG was selected for the Orlando/Daytona Beach/Melbourne group space to be featured as an expert in a television segment on “An Expert Look at Florida Resources & Getting Help for Compulsive Gambling”.
The Balancing Act is a “by invitation only” TV program. On May 11, 2023, the FCCG Board President, Executive Director, and HelpLine Director, were interviewed by production staff for this upcoming feature on problem gambling, to be aired during the month of June 2023.
Each Balancing Act episode will air two (2) times on any or all of the following TV Network Affiliates: ABC Affiliates, NBC Affiliates, CBS Affiliates, FOX Affiliates, UPN Affiliates, CW Affiliates, and Independent Affiliates in the Orlando/Daytona Beach/Melbourne Market to a potential reach of 1.5 million households. The segment will also be streaming on a dedicated landing page at www.thebalancingact.com to allow viewers to pursue the story or gain additional information.
Watch the complete episode on FCCG’s YouTube Channel.
April 19, 2023
FCCG Distributes Blog Post E-Blast – “Let’s Address the Importance of Money Management”
On April 19, 2023 the FCCG distributed its second monthly Blog Post – “Money Smart Week – Don’t Let Money Become Your Breaking Point” via E-blast to 50,651 subscribers.
April 19, 2023
FCCG’s Executive Director and Renowned Researchers
Jointly Publish Manuscript
The FCCG’s Executive Director was listed as a co-author for the manuscript, Exploring the Precipitating Events and Gambling‑Related Activities that Prompt Problem Gamblers and Spouses/Cohabitants to Contact a Gambling Helpline, which was prepared with 2021-2022 888-ADMIT-IT HelpLine data and published in the Journal of Gambling Studies.
The publication of FCCG HelpLine data in this well-respected scientific journal, alongside renowned researchers and gambling addiction experts is both a distinct honor and a great demonstration of the importance of the FCCG’s work on the HelpLine and the significance of the data collection that occurs during the process. It is precisely this type of data that allows the FCCG to continue supporting much needed research in the field of problem gambling in Florida and enables the FCCG to grow and evolve its programs and resources for gamblers and loved ones in need of assistance.
Click to read manuscript abstract. The research performed analyzed 888-ADMIT-IT data from calls, texts, emails, and live chat interactions from Florida residents, examining the reasons people make contact, gambling activities, and gambling locations/venues endorsed by Problem Gamblers (PGs) and Spouses/Cohabitants (S/Cs).*
*Sciola, Anthony et al. “Exploring the Precipitating Events and Gambling-Related Activities that Prompt Problem Gamblers and Spouses / Cohabitants to Contact a Gambling Helpline,” Journal of Gambling Studies, April 19, 2023. https://link.springer.com/article/10.1007/
s10899-023-10207-0.
April 19, 2023
FCCG and 888-ADMIT-IT HelpLine Featured on The 1% in Recovery Podcast
On April 19, 2023, the FCCG’s HelpLine and work were also featured on a nationwide podcast. The 1% in Recovery: Successful Gamblers & Alcoholics Stopping Addictions’ episode, titled Florida Director on Compulsive Gambling Jennifer Kruse Talks about Resources, Gamblers and Support, provided a platform for discussion about problem gambling in Florida, how gambling has increased, and available resources for help.
Click here to listen to the episode on Spotify.
April 13, 2023
FCCG Featured in Lakeland Now Story About Problem Gambling & Illegal Acts
On April 13, 2023 the FCCG was featured in a print article titled “Woman Charged with Embezzling $900k from Lakeland Plumbing Firm” that was published in print and online in Lakeland Now – Independent News for Lakeland. Helen Marie Haffner, 64, is charged with embezzling nearly $900,000 from Pro-Plumbing over seven years to support an online gambling addiction. “The defendant admitted she has had a gambling problem since she was 21 years old and is currently in a program ‘Gambling Anonymous,’” Jones wrote in the affidavit. “The defendant was asked if she feels her gambling problem interfered with her job at Pro Plumbing, and she stated, ‘I want to that answer that question, but I don’t want to incriminate myself, so I prefer not to answer that question.’”
A link to the Florida Council on Compulsive Gambling’s website (gamblinghelp.org) is featured in the article, along with the following citations from the FCCG’s Press Release issued on Florida’s 2021-2022 888-ADMIT-IT Problem Gambling HelpLine data.
Click here to read the full story on Lakeland Now‘s website.
April 6, 2023
FCCG Distributes Blog Post E-Blast – “Problem Gambling within Colleges and Student Athletes: Exploring Correlations, Risks and More”
On April 6, 2023 the FCCG distributed its Blog Post – “Problem Gambling within Colleges and Student Athletes: Exploring Correlations, Risks and More” via E-blast to 50,466 subscribers.
April 6, 2023
FCCG Executive Director Co-Authors Journal of Gambling Studies Research Manuscript
On April 6, 2023, the FCCG’s Executive Director was listed as a co-author of a manuscript “Exploring the Precipitating Events and Gambling‑Related Activities that Prompt Problem Gamblers and Spouses/Cohabitants to Contact a Gambling Helpline”, published on FCCG 2019-2020 888-ADMIT-IT HelpLine data in the Journal of Gambling Studies.
The publishing of FCCG HelpLine data in this well-respected scientific journal is a very big honor, and a great demonstration of the importance in both the work we do on the HelpLine, and the significance of the data collection that occurs during the process; this data is what allows us to continue to support much needed research in the field of problem gambling in the State of Florida, and continue to grow and evolve our programs and resources for gamblers and loved ones in need of help in the sunshine state!
Click here to view the manuscript on the Springer Link website.
April 5, 2023
FCCG Delivers New 888-ADMIT-IT Signage to Florida’s Slot-Licensed Gambling Facilities
On April 5, 2023, the FCCG notified each of the 8 FGCC Slot-Licensed Gambling Facilities of new 888-ADMIT-IT HelpLine signage that was just developed and produced, and which was sent to them during the upcoming week.
April 5, 2023
FCCG Exhibits & Places 888-ADMIT-IT HelpLine Signage at 12th Annual NGA Gator Classic in Volusia County
On April 5, 2023, the FCCG provided 2023 PGAM Signature Collateral Items for distribution during the 12th Annual NGA Gator Classic, also held in Volusia County, Florida this year. The 888-ADMIT-IT HelpLine and gamblinghelp.org website are featured during both events via a linked banner on the official event website, on a printed promotional postcard for the event, on the printed event tickets, in the printed event program, as part of the stage backdrop during the event, and is also visible in photos posted to social media (Instagram) by event hosts and participants, securing additional exposures.
April 1, 2023
FCCG Exhibits & Places 888-ADMIT-IT HelpLine Signage at NGA Amateur Extreme in Volusia County
On April 1, 2023, the FCCG provided 2023 PGAM Signature Collateral Items for distribution at the NGA Amateur Extreme Bodybuilding/Fitness Show in Volusia County, Florida. The 888-ADMIT-IT HelpLine and gamblinghelp.org website are featured during both events via a linked banner on the official event website, on a printed promotional postcard for the event, on the printed event tickets, in the printed event program, as part of the stage backdrop during the event, and is also visible in photos posted to social media (Instagram) by event hosts and participants, securing additional exposures.
March 27, 2023
FCCG Issues Press Release – “Florida’s 888-ADMIT-IT HelpLine Unveils Notable Findings”
In light of March Madness in full swing, alongside National Problem Gambling Awareness Month, today the Florida Council on Compulsive Gambling (FCCG) released some notable findings from its most recent Annual 24-Hour Problem Gambling Helpline Report. Contacts made to the FCCG’s 888-ADMIT-IT Problem Gambling HelpLine during the 2021-2022 Fiscal Year continue to provide evidence that Floridians suffering from the negative effects of a gambling problem are in dire need of immediate supports.
This press release, delivered via PRWeb and distributed via e-blast to gamblers, loved ones of problem gamblers, and others across the State of Florida, generated 153 Press Release Pickups, 3,318 Press Release Views & Hits during March, and 2,317 e-blast impressions.
Click here to read the press release on PRWeb’s website.
March 23, 2023
![[IMAGE] Newsweek-Magazine-Cover-03.31-04.07.23](https://gamblinghelp.org/wp-content/uploads/2023/05/Newsweek-Magazine-Cover-03.31-04.07.23-1-1024x576-1.jpg)
FCCG Executive Director Interviewed During PGAM for Newsweek Magazine
FCCG Executive Director Jennifer Kruse was interviewed during 2023 Problem Gambling Awareness Month (PGAM) about impacts the 888-ADMIT-IT HelpLine is seeing in light of the sports betting boom, appearing in the March 31 – April 7, 2023 edition of Newsweek Magazine. Read the cover story here, These Are the Real Dangers of the Sports Betting Boom for Young Men, as featured on our 2023 PGAM Microsite.
March 20, 2023
FCCG Distributes March 2023 CARE TEAM Newsletter to Florida Gambling Industry Employees
On March 20, 2023, the FCCG distributed its third edition of the CARE TEAM Newsletter for the 2022-2023 fiscal year. March signifies the start of spring and a season synonymous with new growth and blooming opportunities. For the Florida Council on Compulsive Gambling (FCCG) and the gambling industry as a whole, March is so much more. The FCCG is excited to participate in Problem Gambling Awareness Month (PGAM) this March, and recognizes the important relationships we have with gambling operators and the part you play as industry employees. Thank YOU for your partnership and serving a crucial role as a responsible gambling educator.
Midway through PGAM, we also see the start of March Madness, the college basketball tournament that inspired the creation of this annual initiative to educate the public on the risks of compulsive gambling. While PGAM may have been inspired by a rise in sports betting related to the tournament, this season is now a springboard for those seeking help for a gambling problem and hoping for a new beginning. In a time of regeneration, everyone has an opportunity to devise a new relationship with oneself, and this is something to keep in mind as you encounter patrons who may be experiencing difficulties due to gambling.
In this CARE Team newsletter, we have gathered the latest research and resources to help inform gambling industry operators and employees, so they can best assist those struggling with a gambling problem, and those adversely affected. Keep reading to learn more about our efforts to spread awareness and promote recovery during PGAM and how you can make your next decision in the game of life the right one. Additional featured articles in this edition address the unique challenges problem gambling presents to women and the African American community. In this issue, you will also find important information about sports gambling as we move closer to March Madness, as well as the latest findings from the FCCG’s Problem Gambling HelpLine, 888-ADMIT-IT.
We want you to remember hope and help are within reach for all Floridians, including gambling industry professionals, and anyone struggling with gambling addiction. In the state of Florida, Your One Sure Thing 24/7 is 888-ADMIT-IT, a confidential and multilingual Problem Gambling HelpLine that can be reached by phone call or text (888-ADMIT-IT), chat (gamblinghelp.org), email (fccg@gamblinghelp.org), or via social media platforms, such as Facebook and Twitter. Best of all, resources are free to Florida residents!
March 18, 2023
![[IMAGE] PGAM-2023-NGA-Amateur-Extreme-NGA-Gator-Classic-Postcards](https://gamblinghelp.org/wp-content/uploads/2023/05/PGAM-2023-NGA-Amateur-Extreme-NGA-Gator-Classic-Postcards-1-1024x576-1.jpg)
FCCG Provides PGAM Materials for NGA Amateur Extreme & 12th Annual NGA Gator Classic
On March 18, 2023, the FCCG provided a total of five hundred (500) 2023 Problem Gambling Awareness Month (PGAM) Signature Collateral Items for distribution at the NGA Amateur Extreme Bodybuilding/Fitness Show in Volusia County on April 1, 2023, and on April 15, 2023 for distribution during the 12th Annual NGA Gator Classic, also held in Volusia County, Florida this year. The 888-ADMIT-IT HelpLine and gamblinghelp.org website are featured during both events via a linked banner on the official event website, on a printed promotional postcard for the event, on the printed event tickets, in the printed event program, as part of the stage backdrop during the event, and is also visible in photos posted to social media (Instagram) by event hosts and participants, securing additional exposures.
March 14, 2023
FCCG Distributes Blog Post E-Blast – “March Madness & Problem Gambling”
On March 14, 2023 the FCCG distributed its Blog Post – “March Madness & Problem Gambling” via E-blast to 52,459 subscribers.
March 14, 2023
![[IMAGE] City of Orange City - Mayoral Proclamation](https://gamblinghelp.org/wp-content/uploads/2023/05/City-of-Orange-City-Mayoral-Proclamation-03.14.23-1024x768-2-e1685367809523.jpg)
40 Florida Municipalities Issued Proclamations for Problem Gambling Awareness Month in 2023
On March 14, 2023, the FCCG attended The City of Orange City’s Monthly Commission Meeting in Volusia County, Florida, where the month of March 2023 was formally declared Problem Gambling Awareness Month (PGAM) in the city, and the FCCG was provided the opportunity to discuss the campaign and resources available through the 888-ADMIT-IT HelpLine with those in attendance. A total of 23 PGAM Partnership Impressions were achieved through participation in this outreach event.
A total of 271 Mayoral (and 1 Governors) Proclamation requests were issued by the FCCG during the month of January 2023 through online E-blast solicitation, and an additional 276 Hard Copy Mailing solicitation impressions were obtained during the month of February, from the FCCG’s February 21, 2023 printed letter mailing request.
In response to the FCCG’s proclamation solicitation efforts, this year, a total of 40 municipalities across the state responded by declaring the month of March 2023 as “Problem Gambling Awareness Month” in their respective jurisdictions.
March 13, 2023
FCCG Featured in Article Published in Print and Online by PlayFL
On March 13, 2023, the FCCG was also featured in an article titled “Florida Problem Gambling Group Says Online Betting Is On The Rise”, published in print and online by PlayFL.* This article highlighted the FCCG’s March 10th presentation before the Florida Gaming Control Commission. The presentation included background information on the FCCG, 888-ADMIT-IT HelpLine data trends that were discussed, as well as direct access to problem gambling supports via publication of the 888-ADMIT-IT HelpLine number and gamblinghelp.org website address.
The PlayFL article can be viewed by clicking here.
March 10, 2023
![[IMAGE] View of the Florida State Capitol in Tallahassee](https://gamblinghelp.org/wp-content/uploads/2024/02/iStock-464840593-1024x683.jpg)
FCCG Conducts Presentation in Tallahassee for the Florida Gaming Control Commission During PGAM
On March 10, 2023 the FCCG conducted a presentation in Tallahassee, Florida for the Florida Gaming Control Commission (FGCC). A total of twenty (20) 2023 Problem Gambling Awareness Month (PGAM) Signature Brochures were distributed to policymakers, regulators, and others in attendance. You can view the presentation below or on the FCCG’s YouTube Channel.
March 2023
FCCG Launches Digital Advertising and Social Media Outreach Campaigns for PGAM
During the month of March 2023, the FCCG developed and utilized new digital English and Spanish 2023 PGAM themed Programmatic, Mobile Banner, and Social Media Ads, as well as other digital outreach methods, designed to increase awareness of the 888-ADMIT-IT HelpLine and website to online viewers across the state of Florida, as well as generate exposures from the target audience of viewers located within a 5-mile radius of the FGCC slot-licensed pari-mutuel gambling facilities in Broward and Miami-Dade Counties. In addition, during March, 2023 PGAM Mobile Banner Ads were used to advertise the 888-ADMIT-IT HelpLine and website inside target gambling facilities.
During the month of March 2023, FCCG social media platforms Facebook, Instagram, Twitter, Pinterest, and LinkedIn were utilized for PGAM messaging, with 2023 PGAM campaign themed creative, to encourage those suffering from the impacts of problem gambling to contact FCCG’s 888-ADMIT-IT HelpLine to reach available help and hope.
March 2023
FCCG Airs 2023 PGAM-Themed TV and Radio PSAs in South Florida Markets
During the month of March, the FCCG began airing its 2023 PGAM-themed TV PSA, produced and placed in English on seven (7) diverse television Cable networks, as well as online (in both English and Spanish languages) through streaming video on Over-the-Top (OTT), a platform designed to reach viewers who stream live TV as opposed to watching traditional cable television. The FCCG’s 2023 PGAM television PSA campaign was aired across a variety of targeted shows and programs selected this year to reach a broad viewing audience in Broward and Miami-Dade Counties. View the PSAs on the FCCG’s YouTube Channel.
The FCCG’s 2023 PGAM Streaming Radio Campaign also aired during the month of March 2023, with :30 spots, produced in various formats in both English and Spanish languages. The top categories for streaming radio this year were Pop, Rock, Latin, and Adult Contemporary.
March 2023
![[IMAGE] The Game of Life: Choose Your Path](https://gamblinghelp.org/wp-content/uploads/2024/02/PGAM-Life-Card-Game-Choose-a-Card-Screen-NO-PREVIEWS-Horizontal-1024x576.gif)
“The Game of Life: Choose Your Path” Introduced for PGAM Campaign
New for the 2023 PGAM Campaign, the FCCG worked to bring Melissa’s vision to life by creating The Game of Life: Choose Your Path, an interactive digital card game.
The game addressed topics and issues related to problem gambling with an objective of growing participants “LIFE POINTS” by making sound decisions throughout the course of the game. The game also prominently featured the 888-ADMIT-IT HelpLine as the destination for anyone suffering from problem gambling.
In this game, the objective is to grow LIFE POINTS by making sound decisions in a series of 8 rounds of play. In each round, after first answering a brief trivia question designed to provide the player with knowledge about problem gambling, he or she was able to choose a card to play from a series of 4 themed decks – WEALTH, CAREER, FAMILY, and ADVENTURE. Each card put the player in a situation where he or she must CHOOSE A PATH for how to proceed. The path the player chose each round determined whether he or she earned or lost LIFE POINTS. After choosing a path, the player saw the results of his or her decision in a brief video, and each of these videos gave the player an opportunity to earn extra points with DID YOU KNOW? multiple choice trivia questions.
At the end of the game, the player saw his or her total LIFE POINTS, the total LIFE POINTS possible with the path the player chose, and the total LIFE POINTS possible in the game. Players wanting to improve their score were invited to play the game again and make different choices.
This game was able to be played in the following ways:
Single Player: Play the game by yourself. Put your knowledge and judgment to the test to see how well you score. Repeat play to challenge yourself to get a higher score!
Multiplayer: Two or more people can compete to see who ends with the most LIFE POINTS! Each player will need his/her own device. All players start the game at the same time. When everyone is done, compare scores to see who got the most LIFE POINTS.
Group Play: Take on LIFE as a group! Using a display screen or projector so everyone can see, play the game in front of a group. Throughout the game, make each choice (cards, paths, trivia questions) by popular vote (such as a show of hands).
The FCCG’s 2023 PGAM game, THE GAME OF LIFE: CHOOSE YOUR PATH, contains features such as built-in “LOSS” cards which pop up during certain rounds if a person decides to gamble before a major life event. This “LOSS” cards would alter that major life event (for instance having your dream wedding or having to just get married at the courthouse), and the player would miss out on bonus points they would have earned, had they not gambled. However, they were given the chance to rethink that choice and make a more responsible decision by contacting the 888-ADMIT-IT HelpLine after seeing a HelpLine ad (like a billboard, taxi, brochure, or other signage) that appears strategically throughout the game. In these instances, players were able to redeem the points that they lost from the “LOSS” card.
In the final round for retirement, if a player chose to gamble, they lost a large amount of bonus points. However, since this round is the last one, they did not have the option to contact the 888-ADMIT-IT HelpLine and redeem any points (as they do elsewhere in the game), and the game ended.
March 2023
FCCG Updates Problem Gambling Awareness Month Microsite Throughout 2023 Campaign
The FCCG updated its Problem Gambling Awareness Month (PGAM) Campaign Microsite throughout the 2023 campaign.
This year, we added a new “Press” section to our PGAM Microsite where current events and news stories such as the Cover story featuring an interview conducted with the FCCG’s Executive Director during this year’s 2023 PGAM about impacts the 888-ADMIT-IT HelpLine is seeing in light of the sports betting boom, appearing in the March 31 – April 7, 2023 edition of Newsweek Magazine. Read the cover story here, These Are the Real Dangers of the Sports Betting Boom for Young Men, as featured on our 2023 PGAM Microsite.
FCCG also updated the 2023 PGAM Gambling Industry Specific page, the 2023 PGAM Policymakers page, the 2023 PGAM Mental Health Treatment Providers page, and the 2023 PGAM Partners page.
The PGAM Microsite, www.problemgamblingawarenessmonth.org, remains active throughout the year to provide campaign specific information and resources for visitors, such as training opportunities for mental health and other professionals, interactive quizzes, PGAM partnership specifics, and many other informational resources, including educational videos for gamblers and loved ones, and problem gambling specific resources available for help through the 888-ADMIT-IT HelpLine. This microsite is used to promote PGAM for each annual campaign and remains accessible to help build awareness for this yearly awareness event.
The FCCG’s PGAM Microsite main page was updated in February to feature the new 2023 PGAM Television PSA as posted via the FCCG’s YouTube page. Watch it on YouTube in English and Spanish.
March 2023
FCCG Redesigns and Updates Its “A Chance for Change” Recovery Workbooks
During the month of March 2023, the FCCG produced, both digitally and in hard-copy print, five-hundred (500) of its newly redesigned and updated “A Chance for Change” Recovery Workbooks for Compulsive Gamblers.
The FCCG’s “A Chance for Change” self-help recovery workbook series for gamblers, loved ones and older adult gamblers, are designed to act as a self-help program for persons suffering from the adverse effects of problem and compulsive gambling. The overall goals of the program are to help persons experiencing gambling related difficulties to eliminate self-defeating negative behaviors, to think clearly, and make better decisions to lead a healthier lifestyle. Workbooks may be utilized independently or in conjunction with support groups, professional counseling, or part of a law enforcement restitution program. This year, the FCCG continued to offer workbooks to all HelpLine contacts in need of such supports, as well as to professionals servicing the targeted population.
Learn more about the Workbooks and other literature resources available through the 888-ADMIT-IT HelpLine.
February 27, 2023
![[IMAGE] Certification Training and CEU Modules for Treatment Providers](https://gamblinghelp.org/wp-content/uploads/2023/05/iStock-1391105410-edited-1024x576.jpg)
During PGAM 2023, FCCG Raised Awareness About National Gambling Disorder Screening Day Among Florida Treatment Providers
During the month of February, the FCCG communicated to Florida’s Licensed Mental Health & Substance Abuse Treatment Providers regarding the importance of conducting problem gambling screening and assessments on all clients presenting for treatment of any mental health or addictions issues, during the month of March, for Problem Gambling Awareness Month, and beyond, by promoting “National Gambling Disorder Screening Day”, occurring on March 14, 2023.
A 2023 PGAM awareness e-blast was sent to this target audience on February 27, 2023 to a total of 28,245 LMHC’s, LCSW’s, LMFT’s, and Psychologists, featuring links to the FCCG’s PGAM and gamblinghelp.org websites, along with important problem gambling background information as well as current problem gambling related risk factors and associated impacts on both gamblers and their loved ones.
The 2021-2022 24-Hour Problem Gambling HelpLine Annual Report Executive Summary video also accompanied the FCCG’s 2023 PGAM online outreach to Florida mental health treatment providers (including Licensed Mental Health Counselors, Licensed Marriage and Family Therapists, Licensed Clinical Social Workers, and Psychologists) and was distributed to that audience via the FCCG’s Mental Health Treatment Providers 2023 PGAM e-blast.
In addition, problem gambling screening tools were provided, and the FCCG’s 888-ADMIT-IT problem gambling HelpLine to use for access to appropriate problem gambling resources and treatment supports by certified gambling addiction providers for those screening positive. Providers were also encouraged to join the FCCG’s 888-ADMIT-IT HelpLine referral network of certified gambling addiction counselors by offering free, on-demand access to the FCCG’s 60-hour certification training.
February 27, 2023
FCCG Requests Participation in 2023 PGAM Campaign Through Outreach to Florida Policymakers and Legislative Staff
This year, the FCCG sought partnership in the 2023 PGAM Campaign, and communicated the history and importance of this national grassroots advocacy effort, through electronic participation requests sent to Florida policymakers and legislative staff. Communications sent to this target audience included important education on problem gambling as a preventable and treatable public health disorder, along with information on the resources available for help through the FCCG’s 888-ADMIT-IT HelpLine and a link to the Policymaker PGAM microsite webpage for additional resources. Downloadable digital fact and info sheets were also provided, along with the FCCG’s 2021-2022 HelpLine Evaluation Report, to assure constituents are aware that March is Problem Gambling Awareness Month and that confidential, multilingual, population-specific problem gambling resources are available 24/7 through the FCCG’s 888-ADMIT-IT HelpLine. The new and expanded version of the FCCG’s 2021-2022 24-Hour Problem Gambling HelpLine Annual Report Executive Summary Video also accompanied the FCCG’s 2023 PGAM online outreach to Florida policymakers and was distributed to that audience via e-blast on February 27, 2023, and again on March 22, 2023, yielding a total of 505 PGAM Partnership Impressions.
February 23, 2023
FCCG Program Consultant Meets with “Take the Plunge Challenge” Winner
On February 23, 2023, the FCCG’s Program Consultant met with the 2023 PGAM “Take the Plunge Challenge” winner, Melissa John, at Harrah’s Pompano Beach. During the visit, campaign assets were shared and a picture was taken with Melissa, which was then featured on FCCG social media sites in recognition of her contributions to this year’s PGAM campaign.
February 13, 2023
![[IMAGE] PGAM-2023-Calder-Casino-Slot-Tech](https://gamblinghelp.org/wp-content/uploads/2023/05/PGAM-2023-Calder-Casino-Slot-Tech-e1685367209875.jpg)
FCCG Provides 12,000 Problem Gambling Awareness Month Materials to Florida Gambling Facilities
On February 13, 2023, each of the 8 FGCC slot-licensed gambling facilities were provided with a total of 12,000 of the FCCG’s 2023 Problem Gambling Awareness Month (PGAM) Signature Items for distribution to guests and employees, and heightened awareness of the 888-ADMIT-IT HelpLine during the upcoming awareness month of March. Materials provided included 8,000 the FCCG’s new 2023 PGAM signature brochure, double-sided in both English and Spanish, which focuses on the impacts that problem gambling can have on one’s path in life while raising awareness that help and hope are always available through the 888-ADMIT-IT HelpLine – for anyone in need.
Also provided was 4,000 of our signature 2023 PGAM Collateral, Diecision Stress Reliever Foam Dice featuring the 888-ADMIT-IT HelpLine number, along with this year’s memorable and meaningful tagline: “In Life…Think Twice Before You Roll the Dice!”
February 11, 2023
FCCG Presents Findings of HelpLine Annual Report in Video During PGAM
FCCG created a comprehensive “infographic” style video to present the findings of its 2021-2022 24-Hour Problem Gambling HelpLine Annual Report Executive Summary to visitors of its Problem Gambling Awareness Month (PGAM) Microsite, helping Floridians learn about the impacts of problem gambling on individuals, loved ones, and society through the lens of the 888-ADMIT-IT HelpLine. All the most notable findings and trends from the report appear in the 20+ minute video, which features a series of animated, colorful graphics set to music. The video can be viewed on the PGAM Microsite here.
February 7, 2023
FCCG Issues Super Bowl LVII Press Release – “If Sports Betting is Becoming a Problem, Remember Your One Sure Thing is 888-ADMIT-IT”
On February 7, 2023, the Florida Council on Compulsive Gambling issued an alert encouraging Florida citizens to enjoy the “The Big Game”, scheduled for Sunday, February 12th, free from pressures to bet, and to remember if they or someone they know is struggling from financial, emotional, legal, relationship, work, school, or other issues due to gambling, Your One Sure Thing, 888-ADMIT-IT, will be available around the clock to help problem gamblers and loved ones get their lives back on track. This press release, delivered via PRWeb and distributed via e-blast to gamblers, loved ones of problem gamblers, and others across the State of Florida, generated 147 Press Release Pickups and 2,109 Press Release Views & Hits during February. The FCCG also distributed its Super Bowl LVII Press Release via e-blast to 1,984 subscribers.
Click here to read the press release on the PRWeb website.
February 2023
![[IMAGE] PGAM-2023-Calder-Casino-BOH](https://gamblinghelp.org/wp-content/uploads/2023/05/cropped-cropped-PGAM-2023-Calder-Casino-BOH-1024x574-1.jpg)
FCCG Partners with Florida’s Slot-Licensed Gambling Facilities for PGAM Campaign
During the month of February, 2023, the FCCG solicited partnership in the 2023 Problem Gambling Awareness Month (PGAM) campaign from each of the 8 slot-licensed FGCC gambling facilities, advising them of our theme for the year, “Shine the Light on Problem Gambling: In Life…When Gambling is No Longer a Game…Losing is Not an Option!” and the importance of their participation. As background into this year’s theme selection, in March 2022, the Florida Council on Compulsive Gambling (FCCG) issued a challenge to gambling industry operators, as part of its statewide PGAM initiative. Melissa John, Supervisor of Talent & Development for Isle Casino at Pompano Park won the Take the Plunge Challenge, which solicited ideas from gambling industry employees for the 2023 PGAM Campaign. Melissa’s submission suggested creating a game, loosely based on The Game of Life, addressing topics and issues related to responsible gambling. The FCCG is highlighting Melissa’s contributions to the field with this year’s theme for the 2023 PGAM Campaign: “Shine the Light on Problem Gambling: In Life…When Gambling is No Longer a Game…Losing is Not an Option!” Her story outlines the influence that both supervisors and employees have on colleagues, as well as the impacts they can have on the lives of the patrons they serve.
Customized digital banners were also provided by the FCCG in February, featuring theme-specific casino logo graphics for online outreach and awareness during PGAM and beyond. These awareness graphics can be placed on facility websites, social media pages, on closed circuit TVs, or as print ads for any print publication or promotional poster/sign/newsletter/etc. that may be published, printed, or aired during the month of March.
January 31, 2023
FCCG Distributes Blog Post E-Blast “Online Gambling Promotions are No Playing Matter”
On January 31, 2023, the FCCG distributed its second January Blog Posts via E-blast to 50,691 subscribers
January 11, 2023
FCCG Distributes Blog Post E-Blast “Your Guide to Setting Resolutions that Last!”
On January 11, 2023, the FCCG distributed the first of its January Blog Posts via E-blast to 50,445 subscribers.
December 23, 2022
FCCG Distributes December 2022 CARE TEAM Newsletter to Florida Gambling Industry Employees
On December 23, 2022, the FCCG distributed its second edition of the CARE TEAM Newsletter for the 2022-2023 fiscal year. In this newsletter, we look back at 2022, the gambling industry as a whole and contacts to the FCCG’s 24/7 888-ADMIT-IT Problem Gambling HelpLine. We want to spread the message that hope and healing are available for those who are willing to take the first step toward recovery from a gambling problem. During this season, the FCCG is proud to be partnering with the National Council on Problem Gambling and the International Centre for Youth Gambling Problems and High-Risk Behaviors at McGill University on their Gift Responsibly initiative, a campaign that educates people across the nation on the dangers of gifting lottery tickets and scratch offs to children with the hope of limiting youth gambling. As we work with partners to spread this important message, we encourage you not only to learn more about the Gift Responsibly campaign but to put it into practice when buying presents for children this holiday season. We can be the start of change for the next generation and reinforce the importance of responsible gambling.
While many Floridians enjoy gambling without any difficulties, the holidays can intensify these behaviors and make the most wonderful time of year feel a little less bright. Casino workers, in particular, may be significantly affected, as we cover in this CARE TEAM newsletter, due to their own, a loved one’s, a colleague’s, or a patron’s gambling problem. The FCCG also recognizes the increased pressures inflation and a possible recession have placed on our state’s residents, and how these factors can further impact gambling behavior.
The holidays should be a time of celebration and reconnection with loved ones, so if you or someone you know are struggling, remember, gambling problems are treatable for those who seek help.
Additionally, as November was National Awareness Month for Seasonal Affective Disorder (SAD), we are honoring this month by encouraging those who are battling issues with their mental health and are feeling the need to escape via gambling to first seek out the resources the FCCG HelpLine is proud to provide.
This newsletter also highlights the need for increased funding for compulsive gambling services. Such monetary support is essential to fund programs for both problem gamblers and loved ones who are experiencing a range of difficulties in their lives, including but not limited to financial, legal, mental health, relationship, and other challenges. According to a 2021 survey, Florida ranked 34th in the country in per capita funds invested in problem gambling services. This newsletter attempts to shed some light on the broader issue of funding for such programming.
The support provided by the FCCG includes our 24/7 HelpLine 888-ADMIT-IT—a one-stop-shop for recovery resources, an Online Program for Problem Gamblers (OPPG), the Peer Connect program, self-help tools and workbooks, guidance on self-excluding from gambling facilities and limiting access to cash options, as well as in-person, phone, and online self-help meetings and other services, pending individual needs and preferences.
The FCCG also supports addiction and other healthcare practitioners, gambling industry operators, employee assistance professionals, and others with information, training and support.
As we near the end of the year, we have the opportunity to reflect on the days behind us while looking forward to the fresh start the new year promises. But before the ball drops at midnight, we can take steps to safeguard our relationships, careers, social lives, and more from the impacts of compulsive gambling. Help is within reach for all Floridians, including gamblers, loved ones of compulsive gamblers, casino employees who may be struggling with difficulties, and others who may be feeling less than joyful this holiday season or are trying to cope with the effects of a recession coupled with gambling-related difficulties. Make contact today!
In the state of Florida, Your One Sure Thing 24/7 is 888-ADMIT-IT, a confidential and multilingual Problem Gambling HelpLine that can be reached by phone (888-236-4848), text (321-978-0555), chat (gamblinghelp.org), email (fccg@gamblinghelp.org), or via social media platforms, such as Facebook and Twitter. Best of all, resources are free to Florida residents!
December 15, 2022
FCCG Distributes Blog Post E-Blast “Managing Emotions During the Holidays”
On December 15, 2022, the FCCG distributed its “Managing Emotions During the Holidays” blog post via e-blast to 50,644 subscribers. The blog post raised awareness about how problem gambling can impact the holiday season for the whole family.
December 12, 2022
FCCG Issues Gift Responsibly Campaign Press Release
On December 12, 2022, during the “Gift Responsibly Campaign”, the FCCG issued a press release titled “This Holiday it is Essential to Gift Responsibly to Children”. The press release encourages responsible gift giving during the holiday season and reminds readers of the potential dangers to youth from early exposure to gambling activities. This press release, delivered via PRWeb and distributed via e-blast to gamblers, loved ones of problem gamblers, and others across the State of Florida, generated 108 Press Release Pickups and 2,035 Press Release Views & Hits during December. The FCCG also distributed its “2022 Gift Responsibly” Press Release to 50,791 subscribers via e-blast.
Click here to read the press release on the PRWeb website.
December 1, 2022
FCCG Executive Director Participates in Invitation-Only NCPG Helpline Focus Group
On December 1, 2022, the FCCG’s Executive Director participated in an online hour-long focus group. During this national problem gambling focus group, the FCCG responded to anonymous thoughts and ideas from intentionally identified individuals from across the country with varying degrees of familiarity or connection to problem gambling (ranging from little or no familiarity to personal struggle). The published intent of this initiative was to gather data on problem gambling helpline operations from experts across the country.
December 1, 2022
FCCG Launches Gift Responsibly Campaign
For the 2022 Gift Responsibly Campaign, the FCCG spread the message that hope and healing are available for those who are willing to take the first step toward recovery from a gambling problem.
The FCCG partnered with the National Council on Problem Gambling and the International Centre for Youth Gambling Problems and High-Risk Behaviors at McGill University on their Gift Responsibly initiative, a campaign that educates people across the nation on the dangers of gifting lottery tickets and scratch offs to children with the hope of limiting youth gambling.
The true meaning of the holiday season is rooted in spending quality time with loved ones. However, giving and receiving gifts are still large parts of the celebration. As we put the finishing touches on presents for everyone on our lists, let’s work together to leave lottery tickets and scratch-offs out of the hands of minors.
Learn more about the annual Gift Responsibly Campaign here.
December 2022
![[IMAGE] PGAM 2023 - Signature Brochure Screenshot](https://gamblinghelp.org/wp-content/uploads/2024/02/PGAM-2023-Signature-Brochure-Screenshot.jpg)
Signature Brochure Developed for 2023 Problem Gambling Awareness Month Campaign
During the month of December 2022, the FCCG also developed a new signature 2023 Problem Gambling Awareness Month (PGAM) brochure (double-sided in English and Spanish), for both patron and employee distribution once produced. In tandem with our PGAM theme, the 2023 brochure focused on the impacts that problem gambling can have on one’s path in life while raising awareness that help and hope are always available through the 888-ADMIT-IT HelpLine – for anyone in need.
November 12, 2022
FCCG Provides UCF Training Center with 888-ADMIT-IT Collateral Items for Lottery-Themed Raffle Basket
On October 21, 2022, the FCCG provided the University of Central Florida’s Uknight Training Center with 3 FCCG collateral items featuring the 888-ADMIT-IT HelpLine and gamblinghelp.org website for inclusion in a Lottery themed raffle basket included in the “All Stars Cheer Team Silent Auction”, held November 12, 2022 in Orlando, Florida.
November 10, 2022
FCCG Distributes Veterans Day E-Blast to Raise Awareness About Problem Gambling Impacts
The FCCG distributed this e-blast to 51,394 subscribers to recognize and thank military members and veterans for their service while raising awareness about the impacts of problem gambling on military members and their families.
November 2022
![[IMAGE] PGAM 2023 - Decision Dice Signature Collateral Item](https://gamblinghelp.org/wp-content/uploads/2024/02/PGAM-2023-Decision-Dice-Signature-Collateral-Item.jpg)
“Decision Dice” Developed for 2023 Problem Gambling Awareness Month Campaign
During the month of November 2022, the FCCG selected its 2023 Problem Gambling Awareness Month (PGAM) Signature Collateral item, “Decision Stress Reliever Foam Dice”, to be produced and designed in upcoming months. Each stress-reliever foam die features a total of 6 sides, with five of the sides offering answers to pressing questions and choices that we are all faced with in daily life, such as “Yes”, “No”, “Maybe”, “Ask Again”, and “Not Today”, and one side featuring the 888-ADMIT-IT HelpLine number, along with this year’s memorable and meaningful tagline: “In Life…Think Twice Before You Roll the Dice!”
October 6, 2022
FCCG Unveils New 2022/2023 Responsible Gambling and Player Protection Program (RGPPP) Annual Refresher Training
On October 6, 2022, the FCCG unveiled its new 2022/2023 Responsible Gambling Annual Refresher Training Program curriculum. The FCCG’s 2022/2023 Responsible Gambling and Player Protection Program (RGPPP) Annual Refresher Training was modified this year, similarly to last year, to offer both a live training delivery format as well as an online learning module, to best accommodate training needs. All required training components, including the Pre/Post-Test Questions, the Training Evaluation, and the CARE TEAM Newsletter sign-up form, are provided in both a hard copy and an online format so that participants are able to complete this course ether through an FCCG delivered in-person live training, or via an on-demand module. Training participants (i.e. casino employees) participate in this training through live training sessions or via computer online (or through their mobile device) at the direction of facility management.
The FCCG’s 2022/2023 Annual Refresher Training continues to provide Florida gambling industry employees with important education on the following: the characteristics and symptoms of a gambling problem; identification of vulnerable populations (i.e. women, low-income patrons, the elderly, and persons who abuse drugs and/or alcohol); tools to use in assisting an identified problem gambler on facility grounds; and information on assistance and referral programs such as self-exclusion, as well as other available resources for help through the FCCG’s 888-ADMIT-IT HelpLine.
September 12, 2022
FCCG Distributes September 2022 CARE TEAM Newsletter to Florida Gambling Industry Employees
On September 12, 2022, the FCCG distributed its first edition of the CARE TEAM Newsletter for the 2022-2023 fiscal year. The newsletter focused on the 2022 first ever Responsible Gaming Education “Month” (RGEM), and ways to promote gambling literacy and consumer education, elevate employee responsible gambling trainings, and work together during September and beyond, to continue to promote responsible gambling in Florida casinos.
Also, in the September CARE TEAM Newsletter, the FCCG featured an interview with Melissa John, Supervisor of Talent & Development for Isle Casino Pompano Park, who won the FCCG’s 2022 Problem Gambling Awareness Month (PGAM) “Take the Plunge Challenge”, which solicited ideas from gambling industry employees for the theme of the 2023 PGAM Campaign. Melissa’s submission suggested centering the theme around The Game of Life, addressing topics and issues related to problem and responsible gambling.
Another important topic highlighted in the September CARE TEAM Newsletter, was the FCCG’s determined general campaign theme for the 2022-2023 fiscal year, “Florida’s One Sure Thing is 888-ADMIT-IT”. This new framework focuses on the hope and help provided through the FCCG’s 24/7 HelpLine and how Floridians who may be struggling with a gambling problem, or their loved ones, are fortunate to have “One Sure Thing”; the 888-ADMIT-IT confidential, multilingual, 24/7 problem gambling helpline.
Other features of the September 2022 edition of the CARE TEAM Newsletter, included discussion on the benefits of practicing responsible gambling, how easy it is to become a problem gambler, and a “Can You Find the Words” crossword puzzle designed to challenge employee knowledge about problem and responsible gambling through word identification in this activity.
September 1, 2022
FCCG Launches 2022 Responsible Gaming Education Month (RGEM) Campaign
During the month of September 2022, the FCCG launched its 2022 Responsible Gaming Education Month (RGEM) campaign for use by Florida gambling industry operators, during the first ever nationally celebrated awareness month (historically this awareness event was just for a week). Campaign assets this year included 2022 RGEM digital banner for display around the casino floor (e.g., on TVs, slot machines, ATMs, and ticket redemption machines), and for use online, by posting on facility websites and on any other social media platforms, and development and production of a new brochure titled “In The Game Called Life, Losing is NOT an Option. 888-ADMIT-IT is the Game Plan!”
The primary purpose of RGEM is to highlight the gambling industry’s ongoing dedication to prioritizing and promoting responsible gambling opportunities across all operations, increasing national awareness about problem gambling, and advancing corresponding responsible gambling initiatives. Online wagering as well as onsite Casino and Sports wagering is the focus of RGEM nationwide, and industry leaders are urged to “Have a Game Plan” for responsible gambling, as legal options for gambling are expanded in Florida and beyond. The FCCG’s tagline for the 2022 RGEM campaign in Florida, focuses on the importance of empowering customers to play responsibly and providing access to gambling support through the 888-ADMIT-IT helpline for those in need.
The FCCG’s 2022 RGEM brochure encourages patrons to make the right moves when engaging in any gambling game and to “Choose Your Gambling Path” by selecting the “Recreational Gambling Path” in life, and knowing how to recognize the warning signs of a gambling problem. The brochure furnishes practical guidelines for betting responsibly, and highlights key indicators that gambling could be a problem in the “Problem Gambling Path” illustration. Finally, the brochure assures people that regardless of what path they take, the first line of defense is knowing that help exists through the 888-ADMIT-IT number.
August 23, 2022
FCCG Presents on Fraud Prevention for Seniors with the City of Sanford Police Department Financial Crimes Unit
On August 23, 2022, in preparation for the FCCG’s “Fighting Fraud” presentation for seniors and senior service providers at Serenity Towers in Seminole County, FL, the FCCG prepared 1,120 goody bags containing important consumer protection and gambling-related fraud prevention materials, along with FCCG print and collateral population-specific items featuring the 888-ADMIT-IT HelpLine for participant distribution to provide access to FCCG problem gambling supports.
July 28, 2022
FCCG Interviewed About Problem Gambling Impacts of Posterboard Florida Lottery Jackpot
On July 28, 2022, the FCCG was interviewed for a story airing the following day about the Florida Lottery Mega Millions when the payout neared $1 billion. The Florida Council on Compulsive Gambling said it receives bump calls for help after big money lotteries, the way it does after gambling events like the Super Bowl and Kentucky Derby. Compulsive gambling does not just hit those who frequent casinos or racetracks.
Eric Randazzo is the deputy director of the council and said a recent survey showed that 15% of all compulsive gamblers in Florida gamble exclusively on lottery games. Some are caught up in the hype when payouts for Mega Millions or Powerball approach a billion dollars. Randazzo said people who develop a hidden gambling addiction spend much of their earnings on lotto tickets at supermarkets or convenience stores.
“Having such a posterboard jackpot, that kind of gets people talking, that gets the hype going,” said Randazzo. “All this coverage, all this hype is exposing people to a form of gambling and something that is very accessible.”
Click here to read the full story on the WPTV website.
June 28, 2022
![[IMAGE] Melissa-John-PGAM-Take-the-Plunge-Challenge-Winner-2023](https://gamblinghelp.org/wp-content/uploads/2024/02/Melissa-John-LinkedIn-Photo.jpg 800w, https://gamblinghelp.org/wp-content/uploads/2024/02/Melissa-John-LinkedIn-Photo-300x300.jpg 300w, https://gamblinghelp.org/wp-content/uploads/2024/02/Melissa-John-LinkedIn-Photo-150x150.jpg 150w, https://gamblinghelp.org/wp-content/uploads/2024/02/Melissa-John-LinkedIn-Photo-768x768.jpg 768w)