Treatment by trained professionals can aid callers in sorting out options when trying to cope with difficulties that may arise in their lives.
Within the State of Florida, there are trained and certified counselors providing supports to persons experiencing gambling related difficulties. Professional treatment differs from self-help groups in that it allows HelpLine callers the opportunity to share very personal information in a one-on-one dialogue with a trained specialist. Such treatment also provides an option of partaking as an individual, couple or participating in group counseling sessions.
The Agency's Soft Transfer Program enables HelpLine Specialists to schedule appointments for callers with treatment professionals while on the phone. If agreed, the Specialist will place the caller on hold and contact treatment providers on the FCCG list, based upon proximity (i.e. closest in distance) and referral type needed, given caller circumstances, to schedule the first visit.
While there is a cost for professional treatment, some insurance companies will provide coverage. Therefore, it is important for callers to review their own policy closely to determine whether they and their loved ones are covered for such medical help. The FCCG also refers callers to treatment professionals that have agreed to furnish preliminary support to persons regardless of an ability to pay. The Agency will pay for a caller’s (gambler and/or loved one) very first visit to an FCCG referral if she or he is a Florida resident and does not have insurance or the financial means to pay for a preliminary assessment. The only requirement is for persons to call the HelpLine directly at 888-ADMIT-IT.
HOW DOES COUNSELING WORK?
WHO PAYS FOR TREATMENT?