24-hour confidential, multilingual HelpLine offers free self-help, professional treatment, legal, and financial referrals, and special programs. 

Since the late 1980s, the FCCG has operated the State of Florida’s 24-hour toll-free HelpLine (888-ADMIT-IT). There are no requirements for calling the HelpLine and every contact is free and confidential.  HelpLine Specialists are expertly trained and understand how difficult it can be to ask for help, but this is the FCCG’s specialty.

The multilingual crisis HelpLine offers a series of free services, which are not available anywhere in Florida, online, or elsewhere. Callers receive timely and updated resources, as well as up to the minute news about recently released research, FCCG programs, and/or services. Additional information includes:

• Assistance, information and referrals to self-help programs, professional treatment counselors, and financial and legal supports. 



• A free consultation with a trained gambling counselor in instances when callers are unable to pay. The Preliminary Assessment and Treatment Supports (PATS) Program is available to gamblers, family members, and other loved ones.



• Peer Connect appointments, which enable callers the opportunity to speak with a recovering compulsive gambler to gain insight about problem gambling and different avenues for seeking help.



• Complete directory of community organizations that can provide associated assistance.



• Assistance for professionals, whose standing in the community could be jeopardized or compromised by attendance at public self-help groups or group therapy (i.e. impaired professionals).



• Professional training for mental, medical and addiction professionals, gambling industry operators, and others.



• Information regarding specialized programs including but not limited to middle, high school and college students, older adults, parent and teacher organizations, college campuses, gambling industry operators, addiction, mental health and medical professionals, employers, military personnel, law enforcement authorities, and others.  See the Resources section for additional background.



• Research, Florida specific.
  
  
• Free Resources including the FCCG’s A Chance for Change self-help recovery workbook series for gamblers, family members, and older adult gamblers. 

HelpLine callers are given the opportunity to share what is on their minds. A priority is to engage and ensure our callers that we have their best interest at heart and are available to assist in any way appropriate.

If you or someone you know is seeking information or help for a gambling problem, call our 24-hour confidential and multilingual HelpLine at 888-ADMIT-IT.